Project Manager

Company Description

Be part of something great!

Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.

At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.

Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence—we’re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.

Our success is built on the foundation of our team, and we’re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.

Are you looking to be part of something great? We’d like to meet you!

Job Description

The Project Manager (PM) plans, executes, and finalizes projects according to strict deadlines and within budget. The PM leads the effort to define and communicate project timelines, resources, and budget and oversees quality control throughout the project’s lifecycle. The PM acquires resources and coordinates efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and has comprehensive knowledge of the status and timelines for all tactics associated with a project or campaign. The PM should communicate project knowledge and updates to team members and take a proactive approach to identifying potential risks and implement problem-solving tactics to maintain predetermined timelines and budgets.

Job Duties

Project Planning and Management

• Maintain an understanding of client business, objectives, and tactics
• Coordinate proposal/new business presentation trafficking and deliverables
• Cultivate understanding of company project process and procedures
• Review and contribute to project briefs and initiate project kick-offs
• Set and reinforce project expectations of team members and vendors
• Develop detailed project plans and timelines adhering to company process, including breakdowns of individual team tasks
• Evaluate available resources and assign billable work to internal team members or obtain external supplemental resources as needed
• Assume responsibility for tracking and maintaining timelines and delivery of all projects throughout all project stages with internal team and external resources
• Develop internal project status reports and conduct weekly team project review meeting
• Route documents and next-step directions to team in a timely manner to maintain efficient completion of deliverables
• Monitor team progress to identify potential delays and proactively call team meetings to resolve queries and provide additional direction
• Regularly maintain ongoing project-related communication with core team, client, and external resources

Financial Management and Tracking

• Enter and maintain project budgets and billing schedules in company financial system
• Evaluate project progress against contracted billing schedules and initiate AR invoice requests
• Maintain cost-to-complete estimate report for active projects
• Complete internal invoice forecasting on monthly basis
• Create monthly client accrual reports
• Track budgets of active and completed jobs against total yearly client budgets
• Monitor project status and notify Account Services of budget risks or out-of-scope financial impacts
• Review project labor and expense reports to identify incorrectly recorded project hours or expenses, potential performance efficiency issues, and possible out-of-scope project hours and address with Account Services team
• Perform budget reconciliations at the completion of all projects
• Assist Senior PM and Account Services team in troubleshooting clie