Senior Product Manager

Description

Join Us at TailorMed – Transforming Healthcare Affordability

Awarded Best in Class in Health Equity 2025

At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.

Our enterprise solution streamlines the full lifecycle of patient support programs, reducing the cost of care and driving better outcomes. With the nation's largest Affordability Network—deployed across 800+ hospitals, 1,300 clinics, and 650 pharmacies—we’re reshaping healthcare with innovative automation and industry-leading partnerships.

If you’re passionate about making healthcare more accessible and impactful, we’d love to have you on our team. Join us and help redefine what’s possible. Learn more at tailormed.co.

As a Senior Product Manager at TailorMed, you will own product initiatives focused on simplifying and accelerating complex healthcare affordability, access and adherence workflows within our product solutions.

You will play a pivotal role in shaping and executing our strategy in the complex, high-impact patient medication journey—connecting providers, pharmacies, patients, and pharma partners.

This role requires strong domain knowledge in healthcare workflows, deep product craftsmanship, a data-driven and patient-first mindset, with the ability to build innovative solutions that reduce friction, improve outcomes, and drive faster therapy starts.

Responsibilities

• Own the product strategy and roadmap for a net-new product area, building capabilities that streamline workflows and improve the medication journey and outcomes.
• Lead zero-to-one initiatives that bring automation, intelligence, and operational efficiency into complex healthcare processes.
• Oversee the end-to-end product development lifecycle—from discovery and validation through launch and ongoing optimization—using real-world performance data and user behavior insights.
• Design solutions that address key healthcare workflow challenges, including documentation requirements, clinical data capture, rule variation across stakeholders, submissions, follow-up workflows, exception handling and communication with patients.
• Own product analytics for your domain, including defining success metrics such as cycle times, drop-off points, throughput, and workflow efficiency.
• Partner closely with engineering teams to deliver high-quality product features, write PRDs, translate market needs into clear requirements, and mitigate risks to meet milestones.
• Collaborate cross-functionally with operations, customer success, and commercial teams to ensure solutions align with real-world customer workflows, desired patient experience and market dynamics.
• Define and measure end-to-end program impact, ensuring product insights directly inform roadmap, prioritization, and strategic investment.
• Own the integration of this product area into TailorMed’s broader product ecosystem, driving cohesion and consistency across platforms.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree preferred.
• 5+ years of product management experience in healthcare technology, digital health, or enterprise SaaS, including B2B and/or B2B2C products.
• Experience building or supporting complex healthcare workflow products, such as:
• provider-facing platforms
• utilization or administrative workflow tools
• specialty medication access solutions
• rules-based automation systems
• enterprise healthcare workflow software
• Strong understanding of the medication access landscape
• Experience using AI to drive product innovation
• Demonstrated strength in product analytics and data-driven decision-making, including funnel optimization, experimentation, and outcome measurement.
• Strong multi-tasker who thrives in a fast-paced, dynamic start-up environment in growth mode
• Builder mindset with experience taking products from early discovery through MVP and scaling.
• Strong business orientation, with the ability to connect product strategy to commercial and customer outcomes.
• Excellent communication and stakeholder management skills, with the ability to influence across clinical, operational, and technical teams.
• Experience working in agile development envir