Changing clothes. Changing conventional wisdom. Change the world.

UNIQLO stems from the words ‘unique’ and ‘clothing’ – simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity. Life Wear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

Our mission at UNIQLO is to deliver LifeWear to people throughout the world, and to grow together with society. Adhering to the concept of ‘MADE FOR ALL’, it is our job to provide truly good clothing to all customers globally, regardless of nationality, gender, age, or religion.

As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets around the world. 

Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth. UNIQLO opened the first store, in Emporium,Melbourne, in April 2014, and as of May 2024 has expanded to 38 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory.

The Role: 

The Sales Associate (Full-time/Part-time) is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and always operating as a brand ambassador. 

Key Responsibilities: 

• Meeting and greeting all customers in a friendly manner. 

• Maintaining excellent shop floor standards and cleanliness. 

• Providing exceptional service at  shop floor, fitting rooms and checkouts. 

• Processing of deliveries, maintaining tidy stock and equipment/back of house areas. 

• Replenishment of stock and display changes on the shop floor. 

Essential Skills and Experience: 

• Previous experience in retail, hospitality or customer service roles preferred.

• Ability to be approachable and comfortable talking to a range of customers. 

• Exceptional organizational and time management skills. 

• Can follow detailed instructions and processes quickly. 

• The desire to achieve the best in whatever you do. 

Eligibility

Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this  position.

Working Hours:

This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays.

This table outlines the working hours for employees. Your specific work schedule will be determined based on your availability and the operational needs of the store. 

Days - Opening Shift/Mid Shift/Closing Shift

Monday: 08:00 - 16:30/10:00 - 18:30

Tuesday: 08:00 - 16:30/10:00 - 18:30

Wednesday: 08:00 - 16:30/10:00 - 18:30

Thursday:  08:00 - 16:30/11:00 - 19:30/13:00 - 21:30

Friday: 08:00 - 16:30/10:00 - 18:30

Saturday: 08:00 - 16:30/09:30 - 18:00

Sunday: 09:00 - 18:00/09:30 - 18:00
 

Please note that it is essential to have your own form of reliable transportation due to early/late hours of work.

Why join us?

UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range.

Career Advancement opportunities: Start your journey as a partner staff and progress within just 3 months by demonstrating your dedication and performance. We are a global business providing extensive training and career opportunities with all of our store managers promoted internally.

Training and Development: Gain valuable skills in all areas related to customer service including alteration and visual