Senior Manager, Reporting, Controls Governance Team

Center 3 (19075), United States of America, McLean, Virginia

Senior Manager, Reporting, Controls Governance Team

As a Senior Manager on the Control Governance Team in Capital One’s Enterprise Services Risk organization, you will be responsible for working with the Enterprise Services Businesses, including but not limited to technology, cyber, and digital in both the first and second lines of defense to consult on controls and applying your risk and controls skills to help Enterprise Services drive well-managed control environment across Enterprise Services. If you are curious and eager to learn new things, love problem solving, have a deep reverence for risk and controls and love to have fun at work, this may be the role for you! 

 

Risk Management Senior Managers at Capital One are highly motivated risk and controls professionals with excellent analytical, organizational, and communication skills. These skills allow the Senior Manager to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers.  A successful risk manager influences controls designs and overall controls framework within Enterprise Services. They also drive insights through data to ensure the health of our processes.  The ideal candidate is responsible for developing a strategic roadmap to enhance reporting to create efficiencies in processes and drive clarity into performance metrics. The candidate will need to understand the end to end processes and identify opportunities for automation. They are forward thinking, quick to adapt, and technologically adept.

 

Senior Managers have a high level of exposure across lines of business and have the opportunity to work with executives to create and implement innovative solutions to appropriately manage risks within Enterprise Services. The ideal candidate will be a highly-motivated risk or controls expert with excellent communication skills. The candidate will be detail-oriented and results focused, and will have a proven record of problem solving and collaborating with others, including direct and indirect leadership positions.

 

Responsibilities:

• Develop a Reporting Strategy and drive to completion applying automation, where possible 

• Drive efficiency in the end to end controls lifecycle management along with ensuring adherence to Enterprise Control Standard through the use of data to develop insightful metrics 

• Build and manage automated reporting focused on Key Risk Indicators highlighting risk topics for management including opportunities for automation

• Work with the Enterprise Services Risk Partners to ensure that impact of control changes on processes such as regulatory gap assessments, process and risks are thoroughly assessed and reflected in the system of record

• Collaborate with the controls testing teams to ensure that testing results are adequately captured in the system of record

• Mature the issue management process reporting along with building proactive issue notification capabilities 

• Apply adequate due diligence when working with lines of business on issue management during issue remediation, extension and closure

• Build metrics around data quality and periodically monitor to ensure data around issues, controls and testing results is complete and accurate in the system of record

• Partner with Enterprise Services Risk Analytics to identify and implement automated solutions to enable proactive risk management 

• Supports development of content in response to Internal Audit and Regulatory agencies related to controls management

• Assists and drives project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities.
   

Basic Qualifications:

• At least 8 years of risk management, compliance, regulatory, audit, or legal experience

• At least 6 years of experience in controls development, controls management, and reporting activities

Preferred Qualifications:

• At least 10 years of experience in responding to and interacting with internal audit or regulatory agencies

• At least 6 years of information technology or cybersecurity experience

• Experience in issue management and reporting

• Experience with applying automation in risk management

• People leadership experience

• Certified in Risk & Information Systems Control (CRISC), or Certified Information Systems Auditor (CISA), or Certified Information Security Manager (CISM)