Temporary Student Life Manager

About the Opportunity

About Accelerate Pre-College Programs 

Northeastern University’s Accelerate Pre-College Programs offer talented high school students immersive two-week summer residential experiences on Northeastern’s global campuses in Boston, Oakland, New York, and London. Through rigorous academics, experiential learning, and dynamic social programming, Accelerate Pre-College Programs give participants a genuine taste of undergraduate life at Northeastern while building skills that give them an edge in their academic journey and creating connections with other students from all over the world. 

Position Summary 

We're seeking two Student Life Managers to lead our summer residential programs in Boston, MA and Oakland, CA and create an exceptional experience for pre-college students. In this high-impact role, you'll oversee teams of approximately 15 Student Life Ambassadors (current Northeastern undergraduate students), collaboratively manage all aspects of student life programming, and ensure a safe, engaging environment for participants across both our Oakland and Boston programs. This is an intensive, rewarding leadership opportunity for someone passionate about student development and residential programming. To effectively attend to student needs, Student Life Managers will live in a residence hall. Housing is provided July 6 – August 8. Travel expense reimbursement available for transportation between Boston and Oakland campuses. 

Key Responsibilities 

Staff Leadership & Management 

• Supervise and mentor teams of approximately 15 Student Life Ambassadors (SLAs) across Oakland and Boston programs 

• Support staff training and provide ongoing coaching to SLAs 

• Create staff schedules and delegate responsibilities to ensure seamless program operations 

• Foster a collaborative, student-centered team culture 

Program Operations 

• Plan, coordinate, and execute daily student life programming and special events 

• Collaborate with campus partners to deliver activities, workshops, and social experiences 

• Ensure program spaces, equipment, and resources are prepared and maintained 

Student Support & Engagement 

• Build positive relationships with participants and create an inclusive community 

• Provide responsive, professional support to students and families as needed 

• Address student conduct matters with fairness and discretion, escalating issues appropriately 

• Serve as a visible, approachable presence throughout the residential experience 

• Deliver exceptional customer service aligned with Northeastern's standards 

Safety & Risk Management 

• Maintain a safe residential environment and enforce program policies 

• Respond to emergencies and incidents following established protocols 

• Document incidents and communicate with relevant stakeholders 

• Support health and wellness initiatives for participants 

Program Timeline & Structure 

This is a temporary position from July 6 – August 14, 2026, however, this may require additional hours working remotely for planning and orientation in the weeks leading up to arriving on campus.

• July 6 – 10: In-person training and program set-up on the Boston campus 

• July 12 – 24: Managing student life programs and pastoral care of participants for Boston's Pre-College Program, Session 1 

• July 26 – August 7: Managing student life programs and pastoral care of participants for Boston's Pre-College Program, Session 2 

• August 8: move-out of Boston complimentary housing 

• August 10 – 14 (Remote): Virtual summer debrief 

Required Qualifications