Director, Advisors Business Development, Business Intelligence (BI) -Open to Remote

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Advisors Business Development, Business Intelligence (BI) -Open to Remote

Overview:

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

This role will be asked to work across and with a matrixed organization of account and product leaders to drive impact for our clients and add value by driving sales and preventing revenue loss for the Mastercard Intelligence Center (MIC) and Acquirer Intelligence Center (AIC) BI products.

Role

• Drive sales processes from initial introduction of solution through commercial negotiation
• Manage the process to drive on-time license renewal of our BI platforms through clear value creation for our clients
• Partner with the product team to develop business plans to drive long-term revenue growth
• Partner with the account team to build awareness of the platform and identify near-term sales opportunities
• Partner with the client services team to develop a Customer Success process to better serve customers and drive license renewals
• Identify, coordinate, and convert opportunities to expansion client partnerships (up-sell, add-on, cross-sell, etc.)
• Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion
• Understand competitive products; can speak with authority to product differences that highlight Mastercard’s advantage
• Generally, develop and deliver creative business solutions for complex business problems

All About You
• Experience navigating and influencing senior leadership in a corporate environment
• B2B enterprise sales experience preferred
• Understanding of issuing bank and payments ecosystem
• Experience in the financial Institution space; previous Mastercard experience strongly preferred
• Proven history of dedicated, high-energy, patient, and customer-centric behavior
• Strong organizational skills including the ability to prioritize and escalate customer issues as required
• Strong presentation creation and delivery skills and ability to establish credibility with client stakeholders
• Consensus builder and influencer capable of diving positive outcomes in challenging renewal situations
• Detail-oriented with strengths in data analysis
• A second language is desirable

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodi