About the role
<h3>Ready to take your career abroad and gain global experience while living under the Greek sun?</h3><p>Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.</p><p></p><h3><strong>What you will do:</strong></h3><ul><li>Handle tickets, following support procedures and policies.</li><li>Communicate with customers via chat & e-mail, following support procedures and policies.</li><li>Follow specified workflows for incident identification, escalation, resolution and closure.</li><li>Track and follow cases to ensure they closed in an efficient and timely manner.</li><li>Apply a content policy to digital content and execute handling procedures with consistency.</li><li>Work towards reaching targets as set out by client statement of work as well as internal targets.</li><li>Ensure high quality and safe experiences for both people and businesses.</li><li>Follow company and client procedures and guidelines.</li></ul><p></p>