Senior, Freight Forwarding Operations

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary

Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.

 

Responsible include for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work locally and across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members.

 

Supervises a team(s) that performs work according to standardized processes or procedures (e.g., entry-level Professional Expertise, Administrative or Technical Support). Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Solves complex problems by taking a new perspective on existing solutions. Impacts the team’s productivity and quality. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Additional Criteria:  

• Job Grade: 20E
• Must be currently located in the same geographic location as the job or willing to self-relocate by yourself - Required
• At least one of the following (Supply Chain Solutions, Small Package, Service Center or Gateway) experience.
• Expertise in internal systems and applications.
• High proficiency with MS Office Applications (Outlook, Excel, PowerPoint, Word, etc)
• Working Hours: Monday to Friday from 8:00 to 17:30

Job Level: 77 - Supervisor

Deadline to Apply: October 10th, 2025

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.