Scheduler of Operator Qualifications

Job Summary
The Scheduler of Operator Qualifications supports and aligns Written Evaluations (WE) and Performance Evaluations (PE) for Operator Qualification (OQ) tasks. This position plays a key role in streamlining and optimizing testing processes, managing resources, and supporting the use of Energy World Net (EWN) to track and coordinate a wide range of qualifications and assessments.

Essential Functions

• Schedule evaluations, including planning for timing, tools, and space requirements.
• Lead the planning, prioritization, and allocation of work and resources across OQ Team to meet operational and business needs
• Use workload and resource data to drive efficient planning and informed decision-making
• Coordinate with Operating Centers to manage job changes and onboarding activities impacted by OQ requirements
• Reviews the annual and monthly Operation Plans, and the translation of the operations plans into operating budgets in regard to qualifications
• Build and maintain strong relationships with internal partners, including PS&C, IC, Planning, HSE, and Technical Training to effectively adhere to departmental objectives and operational goals
• Proctor written evaluations to ensure a secure, fair, and standardized testing environment in accordance with company policy and requirements
• Maintain the employee qualification database and oversee OQ assignments in the EWN system
• Serve as the liaison between the OQ Team and Technical Training, Planning, and Scheduling teams to align with operational goals and customer expectations.
• Stay current on business developments and OQ needs impacting Distribution Operations
• Promote a collaborative environment to ensure high levels of internal and external customer satisfaction
• Support Workday Learning and EWN systems to ensure compliance with federal requirements
• Assess the impact of changes or obstacles and provide recommendations on execution and prioritization
• Identify and implement improvements in processes, procedures, and personnel management based on data insights
• Contributes to departmental or operational goal accomplishments – Offers suggestions for continuous improvement, leverages others’ skills, and gains support and participation
• Actively participates in creating and contributing to a positive work environment
• Identify, troubleshoot, and resolve issues—both internally and externally
• Actively participates in learning activities to improve job performance and apply the newly learned knowledge in daily work activities

Required Qualifications For Position

• High School Diploma High school diploma or equivalent
• 1-3 years Experience in Distribution Operations or equivalent work history
• Demonstrated experience in collaborating with multiple stakeholder groups to achieve results High
• Knowledge of operator qualification systems, technical training, compliance requirements, and EWN platform functionality Medium
• Demonstrated understanding of planning, scheduling and budgeting activities which support Distribution Operations. Medium
• Demonstrated leadership skills. Low
• Demonstrated Project Management skills (analytical and organizational). High
• Demonstrated knowledge and ability to quickly assess and make sound decisions. Medium
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook Medium
• Advanced Excel expertise, including formulas, pivot tables, and data visualization High
• Excellent communication skills, oral and written High
• Basic understanding of the utility industry Medium
• Knowledge of safety and compliance requirements Medium
• Coaching Low
• Valid state-issued driver’s license required Upon Hire
• EWN Proctoring Certification within 90 Days

Preferred Additional Qualifications for Position

• Bachelor's Degree Bachelor's Degree from an accredited institution
• Associate's Degree Associate's degree from an accredited institution
• 1-3 years Experience in Scheduling, Dispatching, Project Management, or Logistics

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently