Product Communications Lead

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte’s Human Capital practice.

Work you’ll do

• Translate clients’ business needs into coherent product messaging.
• Create materials for briefings to senior government leadership, coordinate user acceptance testing, and creating news and knowledge articles.
• Create a deeper understanding of the Product Artifacts that Product Managers can employ at different phases of product delivery.
• Lead and implement communication tasks such as conducting targeted information campaigns.
• Meet with key stakeholders daily to relay progress, propose creative solutions to communications practices, and establish priorities.
• Make sure content is consistent, conversational, clear, helpful, and empathetic.
• Develop communications strategies and plans for content development.

The team 

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Organization Transformation offering (OT) focuses on transforming the organization (and the providers that serve them) to support its business strategy. This includes changing the organization’s culture, modernizing specific functions and re-designing the structure of an organization. Organization Transformation can occur at the enterprise, business unit, or functional level, involves both employers and providers across the Human Capital ecosystem, and requires a combination of change management actions to execute the transformation.

Qualifications 

Required: 

• Bachelor’s degree in communications or related field
• 4+ years of experience supporting the Software/Digital Product Development Lifecycle
• Experience briefing key stakeholders and interfacing with clients
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to be onsite 100% of the time in Chantilly, VA
• Active TS/SCI with polygraph security clearance required for this role
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve (travel not expected for this particular role)

Preferred: 

• Experience designing web content or user interface components from concept phase through final deployment
• Experience supporting change management initiatives in a communications-based role
• Experience using Adobe Creative Suite software (preferably both Photoshop and Illustrator)
• Experience with User Acceptance Testing (UAT) and working with technical teams
• Exposure to all phases of the Software Development Lifecycle for designing, developing, testing and implementing complex integrated systems for enterprise-level clients
• Government Consulting Experience
• PMP Certification or Scrum Master Certification
• Basic to advanced knowledge of HTML and CSS
• Strong interpersonal skills reflecting the confidence to work with officials at all levels
• Professional oral and written communication skills
• Ability to work independently or as part of a team
• Experience working in a fast-paced, deadline-driven environment
• Journalistic writing skills

Information for applicants with a need for accommodation: