Regional Integration Center Coordinator

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia. 

Job Description

OEM is seeking a Regional Integration Center (RIC) Coordinator to ensure the City of Philadelphia and regional partners maintain a high state of operational readiness through coordination, communication, and vigilance. Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. 

To ensure the overall readiness of the City and OEM, the Regional Integration Center Coordinator will be required to work during non-business hours on rotating shifts. This includes 12-hour shifts, on a rotational schedule that includes nights, weekends, and holidays.  Successful candidates must be City residents within six months of hire. OEM staff also periodically work during non-scheduled hours for extended periods of time as needed in a field environment and during activations of Philadelphia’s Emergency Operations Center (EOC). 

ESSENTIAL FUNCTIONS 

• Under the direction of the Regional Integration Center Program Manager, the RIC Coordinator is responsible for a range of activities including, but not limited to, the following: 

•    Collect, assemble, and disseminate information on operations which require substantial material and personnel support. 

•    Confirm the scope and nature of incidents, and analyze information from multiple sources. 

•    Serve as the primary interface and point of contact for Emergency Management personnel to provide critical information, updates, and support during the monitoring, response, and recovery phases of the emergency response cycle. 

•    Routinely communicate via e-mail, phone, and public safety radio. 

•    Ensure that information about multi-agency responses or incidents is properly communicated and personnel are alerted in a timely fashion. 

•    Ensure that department personnel are informed of any critical situational updates during response efforts. 

•    Provide support to communication and coordination efforts in the field at large events or incidents. 

•    Produce deliverables to be used by response staff including but not limited to mapping products, situation reports, images, informational packages, response reports, liaison updates, and after-action reports. 

•    Manage and analyze data related to citywide response efforts. 

•    Maintain communication equipment to make sure it is in a constant state of readiness and perform regular operational tests. 

• Perform other work as required. 

COMPETENCIES 

•    Strong interpersonal skills 

•    Effective oral and written communication skills 

•    Strong leadership and negotiation skills 

•    Professional conduct and accountability 

•    Ability to multitask effectively 

•    Ability to maintain effective working relationships and develop partnerships 

•    Ability to coordinate diverse groups toward a common goal 

•    Ability to