Senior Engineering Manager, Account Management Platform

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

What You’ll Do

The Application Window is expected to close on 10/8/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 

As a Senior Engineering Leader within ThousandEyes, you will spearhead the growth and leadership of a high-performing team dedicated to powering critical platform capabilities. Your team will own and innovate key systems including user management, authorization, role-based access control (RBAC), auditing, trial lifecycle management, and essential internal tools that empower ThousandEyes personnel.

In this pivotal role, you will drive major cross-functional initiatives that extend beyond ThousandEyes, influencing multiple Cisco business units and shaping the future of platform services at scale. Your leadership will be instrumental in delivering secure, scalable, and reliable platform solutions that underpin business success and operational excellence.

Qualifications

• Have led a team of 4 - 8 engineers, and have 4+ years of software engineering management experience
• Able to clearly communicate needs with a diverse set of stakeholders including technical and non-technical personnel
• Can provide strong technical vision for your team and ensure consistent delivery on objectives
• Have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals
• Have 5+ years hands on experience building enterprise software products, especially those that use distributed system architectures 
• Have experience building products, and have successfully taken significant enhancements and features from inception to production
• Are a strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test Driven Development
• Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

 173,100 USD - 282,900 USD

Message to applicants applying to work in the U.S. and/or Canada: 

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location.