Merchant Services Portfolio Execution Director- Payments - Executive Director

• Lead the development and execution of segment and vertical strategies aligned with business objectives and market opportunities.
• Drive growth initiatives and implement specialized solutions for key verticals to reduce expense and maximize revenue.
• Identify and execute opportunities for business optimization, including process improvements, digital enablement, and operational enhancements.
• Analyze market trends, customer needs, and the competitive landscape to inform strategy and solution development.
• Optimize revenue drivers and realization through effective pricing strategies and business opportunity management.
• Oversee the execution and implementation of programs, processes, and initiatives, managing cross-functional resources as needed.
• Collaborate with cross-functional teams (sales, product, relationship management, operations, marketing, compliance) to ensure seamless delivery of merchant solutions.
• Provide leadership and guidance to direct and indirect reports, fostering a culture of innovation and collaboration.
• Build and manage strategic partnerships to enhance merchant offerings and expand market reach.
• Ensure compliance with industry standards and local regulations in all merchant services activities. Monitor and report on business performance, providing actionable insights and recommendations for continuous improvement.

• Make decisions and lead activities that have significant impact on the organization’s P&L. 

  Serve as a manager with defined accountability, or as an individual contributor demonstrating intellectual leadership on highly complex projects critical to the organization.

• 10+ years’ experience in merchant services, payments, or financial services, with a focus on strategy and business development.
• Strong understanding of the payments ecosystem, merchant needs, and market dynamics.
• Proven track record in developing and executing growth strategies, revenue optimization, and partnership management.
• Excellent analytical, problem-solving, and communication skills.

• Ability to work collaboratively in a fast-paced, cross-functional environment

   

   

• Bachelor’s degree in Business, Finance, Economics, or related field; MBA.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.