Senior EUC Engineer

* Work closely with the team and customers to understand business processes in order to create new and innovative solutions related to document management, content management, social collaboration, and enterprise search.* Provide technical assistance, training, and coaching to end users, power users, and the Service Desk for our platform, built upon SharePoint 2010.* Assist with the strategic planning and long-term direction of our content management platform including understanding available market solutions and best practices in order to help build and maintain a strategic product roadmap.* Assist with identifying and completing ECM Team roadmap items.* Design and customize SharePoint sites that match functional business requirement and provide a consistent internal UI to allow for knowledge sharing across the enterprise.* Help identify areas of opportunity for bigger picture automation processes for recurring user issues/challenges/needs.* Drive the overall utilization and adoption of ECM products throughout the organization.* Provide expert advice on the availability of SharePoint functionality to deliver requested business capabilities.* Participate in the requirements gathering process, as well as the testing of processes for new, changed, and enhanced features and functions within the ECM product.* Establish and maintain effective working relationships with management, coworkers, and the customer. Qualifications * 5+ ears of IT or consulting experience.* 5+ years of experience with SharePoint 2010 configurations, customizations, and implementation.* Strong understanding of ECM processes and how technology can enhance and improve these processes.* Strong verbal, written, and presentation communication skills.* Solid understanding of Agile Methodology principles including Scrum & Kanban.* Logical problem solving & creative thinking skills as well as the ability to recognize and encourage creativity in others.* Experience with following tools / technologies:o SharePoint 2010/2013o Nintex Workflows - Preferredo Sitrion (NewsGator) Social Collaboration Suite, Yammer, or other enterprise social collaboration platform- preferredo HTML/CSS- preferred