Program Consultant, Health Care, Quality

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

 

he American Heart Association has an excellent opportunity for a Program Consultant, Health Care.

 

This position can be home-based within these sates: CA, NV, UT, AZ, MT, ID, OR, WA.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

This individual will be responsible for the implementation of quality programs aimed at improving care for patients with cardiovascular disease and stroke. Responsible for working with multiple sites to educate and empower improvement in treatment to guidelines, clinical processes, and practices. Successful market management will require that this individual:

• Engage with clients at hospitals, healthcare systems, post-acute facilities, ambulatory/outpatient settings, or EMS organizations to implement and deliver program and product services, including active data collection, decision support tools, best practice sharing, quality improvement consultation, and how to build a program site team/infrastructure for success
• Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment
• Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front line leaders and data abstractors
• Collaborate with state departments of health, regional authorities and other partners to further cardiovascular systems of care
• Document activities in customer relationship management tools such as Microsoft Dynamics. Record and report on account interactions and execution of the supported initiative including tracking progress and reporting. Communicate regularly with Director of Health Care Quality to assure tasks are completed according to timeline. Work with cross-functional teams to ensure program success

 

 

Qualifications

• Bachelor’s Degree or equivalent work experience
• Two (2) – Five (5) years of proven experience
• Experience in an acute care hospital working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within process improvement framework
• Experience in hospital/healthcare systems for cardiovascular disease and stroke
• Familiarity with Systems of Care work or understanding of EMS, Payers, CMS
• Excellent in advanced PowerPoint, Word and Excel and delivering PowerPoint presentations to both large and small groups
• Strong interpersonal and relationship building skills
• Excellent oral and written communication
• Ability to travel up to 20% local and overnight stay

 

Preferred Skills:

• Certified Professional in Healthcare Quality or Certified Health Education Specialist, or a clinical degree
• Experience in collaborative learning groups

 

 

Compensation & Benefits

Salary minimum to the midpoint of the range is $65,000.00 to $90,000.00.  Pay is commensurate with experience; geographic differentials to the pay range may apply.

 

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

 

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disabilit