Product Designer

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

We’re a technology company that combines customer data and marketing software to help businesses of every size — from entrepreneurs to global brands — deliver amazing customer experiences. We thrive on solving challenging problems, and our mission is to empower creators to own their success. Please note that this is a hybrid role located in Boston that requires 3 days/week in our office. Fully remote candidates will not be considered at this time. 

About the Role

We’re looking for a Product Designer to join our growing design organization. As a key individual contributor, you’ll help shape product strategy and deliver high-quality user experiences. You’ll collaborate closely with Product Managers, Engineers, and Researchers to bring bold ideas to life and ensure that what we design is not only functional but also fast, intuitive, and inspiring. This role requires someone excited to tackle ambitious design challenges, contribute strong design thinking, and use design to drive meaningful business outcomes.

How You’ll Have an Impact

• Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
• Contribute to multiple complex initiatives simultaneously.
• Create design flows, prototypes, sketches, and polished UI.
• Participate in design critiques, providing and incorporating constructive feedback.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
• Support process improvements across the design lifecycle.
• Adapt the design process to support cross-functional problem solving.
• Contribute to team growth and design culture.

What You’ll Need

• 3–5+ years of professional product design experience.
• A strong portfolio that demonstrates end-to-end design work — from defining problems and audiences through product adoption and iteration.
• Experience driving product outcomes through experimentation, data-informed design, and continuous iteration.
• Ability to collaborate effectively in a fast-paced environment and bring cross-functional teams together.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. 
• A systems-thinking mindset, able to identify and design for common components and scalable patterns.
• Comfort sharing a unique perspective and facilitating productive discussions toward alignment.
• A growth mindset, adaptability, and strong problem-solving skills.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 

Your recruiter can provide more details about the specific