Partner Enablement Success Senior Manager, Revenue Cloud

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We are looking for an Enablement Success Sr Manager who will play a vital role in leading the development of implementation readiness technical product enablement to grow the Salesforce Partner ecosystem supporting Revenue Cloud. This is a critical role to help partners develop a deep understanding of the product implementation procedures and best practices to deliver projects that focus on customer success.

As an Enablement Success Sr Manager, you will lead the way in growing the partner ecosystem’s technical capacity and capabilities to support the tremendous growth of Revenue Cloud on core. They are accountable for developing and leading the execution of Partner Product Enablement Success programs. They must have technical product knowledge & experience.  Industry knowledge and enablement skills are pluses.

As part of the Partner Enablement team within the Product Marketing organization at Salesforce, you will be part of a distributed team working cross functionally as the Revenue Cloud Partner Enablement lead supporting the global Revenue Cloud SI ecosystem.

Key Responsibilities:

As the Revenue Cloud Partner Enablement Success Sr Manager you will:

• Prioritize, lead, develop, deliver, and maintain repeatable technical enablement content, hands-on exercises, presentations, and programs targeted at System Implementers (SIs) globally

  • These programs drive implementation readiness, and customer success that should support Revenue Cloud growth with a C360 lens 

• Equip partners to grow the depth of expertise by understanding specific use cases; build and deliver hands-on workshops to deepen product expertise

• Align with Product leaders to help launch and build product readiness for New Product Introductions (NPI) and critical product updates (CPU)

• Work cross-functionally with stakeholders and business partners including but not limited to Product Management, OU leads, Marketing, CSG, A&C teams, internal and external SMEs

• Build and structure programs that equip partners for delivery readiness, which focuses on best practices and guidance toward delivering successful projects with customers

• Update dashboards and other tracking tools that communicate to Executive Leadership the effectiveness of identified programs and investments.

• Engage with the SI community via Revenue Cloud Partner Community User Group, Slack Channel with product support

• Collaborate with product teams and other business partners to host Partner Advisory Board (PAB) sessions to showcase product roadmaps, drive collaboration between partners and Salesforce, and gather feedback from partners that benefit product positioning and implementation

• Localize our capacity and capability offerings to meet the local regulations, culture, and business environment as needed.

• This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned as needed

Requirements and Skills:

• Minimum Requirements

• Willingness to travel - 30%

• Revenue Cloud Advanced, CPQ, Billing product knowledge or implementation experience

• Ability to work cross functionally

• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely decisions that affect cross-functional teams and have a substantial impact on investments and program effectiveness.

• Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make