Admissions Communication Processor - Admissions and Recruitment Office

Responsible for assisting with the mailroom functions in support of the admissions and recruitment activities of the university. This is a full-time position that works during the academic year (August-May).

Essential Functions:

• Receive, route, process, and distribute admissions and recruitment mail.

• Data entry (load and maintain) into the customer relationship management and student information system.

• Assemble, process, and mail correspondence including admissions packets and responses to student inquiries.

• Assist with small and large mailings in support of admissions and recruitment activities.

• Assemble and mail or deliver supplies/brochures/publications in response to campus departmental requests.

• Use information provided by computerized reporting to monitor and maintain the quality and accuracy of recruitment data.

• Must be able to lift and transport up to 60 lbs.

• Assist with the processing of application materials including scanning, uploading materials, and reviewing submissions.

• Customer service, including answering phone calls and emails and assisting with in-person events.

• Perform other duties as assigned.

Required Qualifications:

• High school graduate or equivalent.

• Minimum of two years of relevant work experience.

• Experience with various computer software applications such as Microsoft Office and/or equivalent.

• Ability to operate office equipment.

• Data entry experience.

• Typing and spelling competency.

• Possess strong verbal and written communication skills.

• Ability to provide quality customer service.

• Ability to work under pressure and meet deadlines.

• Ability to maintain satisfactory work performance and attendance records.

• Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:

• Some college course work.

• Experience in higher education.

• Experience with a Customer Relationship Management tool such as Slate.

Supervision Received:

Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:

May be responsible for the coordination of work assignments for student employees.

Salary: C-2 Level. Minimum starting salary of $18.36 per hour.

Campus: Allendale

Job Type: Full-time (40 hours per week) 8a-5p during the academic year

How to Apply: Apply online at jobs.gvsu.edu and select “Apply now”. Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you need assistance, call Human Resources at 616-331-2215.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Application Deadline: December 18, 2024 at 11:59pm

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic mino