Operations Manager, 2nd shift

Overview

Tyndale's continued growth means we're expanding our leadership team with the addition of a Second Shift Manager overseeing Distribution Operations at our Pennsylvania Distribution Center (DC). This key role oversees all evening activities across warehouse, receiving, picking, shipping, returns, and embellishment operations—ensuring safe, efficient, and reliable execution of daily workflows. A strong leader is a steady, results-driven and operationally driven contributor who excels in a fast-paced environment and can effectively guide both distribution and production teams. With a strong focus on performance, quality, and service, this position plays a critical role in strengthening end-to-end operations while advancing future improvements through simplification, standardization, and automation.

 

This position works onsite in our Bucks County based DC in Pipersville, PA, Monday through Friday, 2:30pm - 11:00pm with flexibility as needed for business demands..  

 

The Tyndale Company is a private, 9x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.

Responsibilities

Leadership & Team Development

• Lead, motivate, and support second-shift teams across all distribution and embellishment functions to achieve productivity and quality goals.
• Promote teamwork, communication, and a positive, respectful work environment.
• Provide ongoing coaching, feedback, and performance reviews for direct reports.
• Oversee scheduling, attendance, and timekeeping to ensure appropriate staffing and compliance with company policies.
• Ensure all team members are properly trained, cross-trained, and supported in skill development to maintain flexibility and operational coverage.
• Serve as the on-site leader for second shift, ensuring alignment with first-shift management and broader distribution operations.

 

Operational Oversight

• Oversee all aspects of end-to-end order fulfillment, including receiving, storage, picking, packing, shipping, returns, and embellishment production.
• Monitor workflow, equipment performance, and labor allocation to maintain efficiency and meet or exceed shift KPIs.
• Partner with first-shift and cross-functional leaders to ensure seamless handoffs and communication across shifts.
• Maintain accountability for space utilization, equipment upkeep, and materials movement to optimize throughput and accuracy.
• Conduct daily shift start-up and closeout meetings to review goals, performance, and improvement actions.
• Lead efforts to simplify, standardize, and automate repetitive or manual tasks to enhance safety, consistency, and performance.

 

Performance & Continuous Improvement

• Track, analyze, and report key performance indicators (KPIs) such as throughput, accuracy, labor efficiency, and on-time delivery.
• Use data and system tools to identify opportunities for improvement and implement corrective actions.
• Apply Lean principles, 5S, and standard work practices to improve operational flow, reduce waste, and sustain improvements.
• Collaborate with other operations leaders to develop consistent, scalable processes across departments.
• Support projects that enhance layout, process automation, or equipment upgrades to improve end-to-end operational efficiency.
• Develop and maintain documented Standard Operating Procedures (SOPs) for second shift operations.

 

Safety, Quality, and Compliance

• Champion a culture of safety, ensuring compliance with OSHA and company safety programs.
• Conduct safety observations, training, and incident investigations; promote accountability for safe work behaviors.
• Maintain clean, organized, and compliant work areas using 5S principles.
• Ensure product quality and order accuracy meet Tyndale and customer standards.
• Support audit readiness and compliance with all quality and regulatory requirements.

 

Administrative & Cross-Functional Coordination

• Manage attendance, PTO approvals, and timecard accuracy for second shift staff.
• Communicate operational performance and staffing updates to Distribution leadership