Sr. Spclst , Technical Product Management
MSDAbout the role
Job Description
Our company’s Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.
We are looking for an experienced professional with a strong IT - Product Management background to help us shape the vision and strategy of our software products in the clinical domain.
The Technical Product Manager in this role should be able to define product strategy, drive continuous discovery, and work with internal and external stakeholders to deliver high value product solutions that improve how we run clinical trials and regulatory submission for our patients, partners, and colleagues.
As a Technical Product Manager within Business Operations Technology product line (supporting applications related to Workflows, Planning, Quality, Compliance, Vendor Management) you will spend a lot of time helping shape, implement and support the vision and strategy of the product. This requires discussions and consciously driving decisions in the right direction. This applies both internally to the team and externally to business and other stakeholders of our IT applications. You will work side by side with Product Line Lead, Software engineers, Architects, UX designers, Business Analyst, Technical Project Manager, Service Line Lead, other Product Managers, Vendors and Business Stakeholders across the organization. Candidate will be accountable for applications within a product from the prioritization and roadmap perspective.
Being a non-authoritative leader towards the team and a strong partner to business stakeholders are the right skills for this. Additionally, the Product Manager will be responsible for guiding other teams to negotiate and align the strategies based on the business value and technical complexity of the IT solutions.
Responsibilities
Product Strategy & Roadmap
· Lead the applications under the Product and be the main point of contact for all the applications.
· Own and manage the product roadmap and demand pipeline, contribute in Business case creation incorporating input from Business System Owner (BSO) and other stakeholders to ensure alignment with strategic goals.
· Define and communicate product vision, product model principles and strategy that maximize value and drive measurable outcomes.
· Ruthlessly prioritize high impact work and continuously assess priorities as new insights and data become available
Discovery & User Research
· Lead continuous discovery activities (user research, interviews, surveys, usability testing) in partnership with UX/Design, and BSO to validate assumptions and inform product decisions.
· Translate user insights into clear requirements, hypotheses and minimal viable experiments.
Execution & Delivery
· Maintain and prioritize a healthy backlog of well-formed epics, features and user stories which align with the overall roadmap and serve as requirements for the delivery squad
· Partner with squad members including but not limited to scrum masters, technical lead(s) and development team in release planning to manage high-quality product delivery leveraging Agile/DigitalSDLC methodology
· Collaborate with engineering and design to ensure work is well refined, scoped and ready for delivery; accept user stories before they enter sprints.
· Act as product owner through delivery to ensure outcomes are met and scope aligns with the product vision.
· Work effectively in regulated environments; partner with clinical, compliance and quality teams when delivering regulated features (GxP, SDLC).
· Provide escalation point for delivery issues or deconflicting dependencies that affect multiple teams across / within product lines
· Capture, convey, and manage risks, impediments, assumptions, and dependencies for execution, and focus on reducing impact early and often.
· Facilitate stakeholder alignment through data driven decision making and clear communication.
Value Measurement & Reporting
· Define success metrics (KPIs, OKRs, outcome measures) in partnership with stakeholders.
· Continuously measure and report progress against OKRs and metrics; clearly communicate value and learnings to stakeholders and leadership.
· Use data and outcomes to inform prioritization and roadmap changes.
Vendor Contracts, Financial Stewardship & TCO
· Manage vendor contract and product total cost of ownership (TCO) collaborating with procurement and finance as needed.
· Forecast portfolio a
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