Program Implementation Manager, Hypertrophic Cardiomyopathy

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

 

The American Heart Association has an opportunity for Program Implementation Manager, Hypertrophic Cardiomyopathy supporting our National Center in Dallas, TX. This position can be home-based.

 

 

This is a full-time, benefits eligible, grant funded opportunity. Current funding will expire on August 30, 2027, with the possibility of extension.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

The Program Implementation Manager will be responsible for the day-to-day site recruitment, site consultation, and project management of activities for the Hypertrophic Cardiomyopathy Registry. This person will identify, build, nurture, and maintain relationships to recruit participating sites to achieve program goals. Building on established relationships with hospitals and health systems, this role will provide in-depth process and quality improvement consultation including individual site support, facilitation of educational opportunities, intervention tracking, and process mapping. This person will be responsible for assisting with sales, onboarding, customer retention, and related activities to insure excellence and attention to detail throughout the site management process. Additionally, this person will be responsible for daily operations related to meeting project deliverables.

This role will regularly collaborate closely with physician leadership, C-suite leadership, and site clinical teams, so should have experience working with these roles. Thie role also requires the individual to function and drive work independently with minimal supervision, work independently, have positive relationship cultivation skills, strong project management skills and be results-oriented.

• Identify and develop pipeline of prospective new and existing customers for enrollment in the Hypertrophic Cardiomyopathy Registry. Oversee contracting process. Coordinate efforts among hospitals and hospital systems on project goals and objectives, including quality improvement and research.
• Serve as main account manager of recruited sites. Onboard, manage and consult participating sites on site-level and system-level evidence-based metrics, aiming to support improved clinical care and outcomes. Facilitate sites utilizing pilot and established interoperability between originating source data to Hypertrophic Cardiomyopathy Registry, when needed.

• Establish and conduct data monitoring activities within registry tool. This position will continually review site and registry-wide data for quality, completeness, and quality improvement-related opportunities. Address any data inconsistencies within Get with The Guidelines appropriately and in a timely manner, including measure and data collection revisions.
• Develop and deliver site and program-wide targeted education and training materials, utilizing collected insights.
• Identify, build, cultivate and manage key high-level partner and customer relationships to achieve program goals. Collaborate with the program’s Volunteer Committee, and other high-level physicians and C-suite members from participating sites and stakeholders. Stakeholders include, but are not limited to hospitals, healthcare systems, quality improvement organizations, research organizations, state health departments, and payor groups.

• Communicate regularly with Project leadership to assure tasks are completed according to project timeline. Work with colleagues and external partners through ongoing meetings to report out on project deliverables.
• Support project leadership in developing research infrastructure conducive to future pragmatic clinical trials and other translational, clinical, and implementation science. Guide sites through research proposal process and review submissions, as appropriate.

• Analyze, collate, and present results of trainings, education, and data to contin