Account Manager & Support Specialist - Agribusiness and USDA

FarmRaise is hiring an Account Manager & Support Specialist (Agribusiness & USDA) to maintain and expand relationships with key institutions in the food and agriculture sector and to shape the future of our enterprise product. This role ensures client satisfaction, informs product decisions, and aligns client needs with FarmRaise’s offerings to deliver exceptional value and achieve business objectives.

The Opportunity at A Glance

• Job Title: Account Manager & Support Specialist - Agribusiness / USDA

• Reports To: Sami Tellatin, Chief Operating Officer and Co-Founder and collaborates closely with Taylor Stinchfield, Chief of Staff and Enterprise Lead

• Fully remote workplace, with equipment and co-working space stipend.

• Benefits

  • Competitive health care benefits.

  • Unlimited PTO policy, with minimum 2-weeks PTO expected and an additional 2-weeks of company closure dates annually.

  • 401k with employer matching.

  • Annual professional development stipend.

• Candidates must be based within the United States.

• FarmRaise is committed to a diverse and inclusive workplace. FarmRaise is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

• Please note we are structuring this as "contract-to-hire." The first 3 months will be a contractor arrangement, and then we intend to hire the candidate full time after that assuming performance metrics are achieved.

About you

You’re an incredible relationship builder with meticulous attention-to-detail and an entrepreneurial spirit.

You embody empathy and an action-oriented approach. Building relationships at work gives you energy and motivation, and you’re able to grow rapport while driving client outcomes efficiently and effectively. You’re detail-oriented, able to listen thoughtfully to stakeholders, and execute projects from start to finish.

You love building multi-media content with no-code tools that helps farmers navigate farm financial incentive programs.

You are excited to dig in and create content that drives outcomes for farmers and enterprise clients, whether that's intuitive forms and surveys to collect farmer data in painless ways, or blog posts and educational modules that help farmers gain trust in USDA resources. You're not afraid to dive in and create!

You're comfortable diving into details and rolling up your sleeves to ensure tasks are completed efficiently, and you can work with software engineering teams to ensure product outcomes.

You know how to gather requirements from clients and use these requirements to influence product development. You love working across disciplines, and you’re able to engage in technical product conversations to further the engineering team’s understanding of client needs. You like to get your hands dirty using no-code tools to create solutions for clients, and you can help develop tech-enabled workflows to amplify the product’s impact. You’re able to translate technical information into actionable and digestible insights for clients. You might even be excited about product management as a longer-term career trajectory.

You’re all-in on what it means to help FarmRaise grow and succeed.

You care about goal posts, data, and exhibit impeccable attention to detail and a strong outcomes orientation (you know the most important metrics to measure, you track your progress against these, and iterate on the fly). You can drive scrappy outcomes with minimal guidance or “big company” resources. You have worked in resource-constrained environments in the past with great success.

While you’re an outstanding individual contributor, you are also highly team-oriented and motivated to help FarmRaise grow. Your fingerprints will not only be on the FarmRaise product, but also across our business strategy and team culture as your voice and leadership influence FarmRaise’s trajectory.

You’re eager to grow enterprise traction at FarmRaise by supporting our enterprise sales function and closing deals.

You’re ready to collaborate with the COO on enterprise pricing and packaging deals. You love to share product recommendations based on what it will take to close FarmRaise’s largest deals. You can analyze product metrics to understand the signals of adoption and up-sell opportunity. Yo