Lead Business Office Assistant

Lead Business Office Assistant

Location: Atlanta, GA
Schedule: Full-time Hourly, On-site
Compensation: Competitive rate + benefits
Perks: Leadership opportunity supporting multiple clinics, with training and mentorship responsibilities in a dynamic healthcare environment

About OrthoAtlanta

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia, and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking growth and development within a supportive and rewarding work environment where your contributions make a real impact.

What You’ll Do

As a Lead Business Office Assistant (BOA) at OrthoAtlanta, you will:

• Support Daily Operations: Check patients in and out, collect co-pays, verify insurance, and assist clinical staff to ensure efficient patient flow.
• Oversee Administrative Accuracy: Maintain and review patient charts, post payments, prepare daily cashier reports, balance sheets, and bank deposits.
• Coordinate Scheduling: Manage appointment scheduling, print daily schedules and forms, and follow up on missed appointments.
• Insurance & Benefits Management: Verify coverage, obtain authorizations, communicate benefit details, and manage self-pay collections.
• Regional Leadership: Serve as the primary resource for BOA questions and concerns, conduct training for new BOAs, and provide coverage across multiple locations when needed.
• Quality Assurance: Perform regular audits of BOAs within your territory to ensure efficiency and compliance with procedures.
• Collaboration: Partner with Clinic Directors to coordinate staffing, provide performance feedback, and improve front office operations.

A Great Fit If You…

• Excel in fast-paced environments and can juggle multiple responsibilities with accuracy.
• Enjoy mentoring and supporting teammates while maintaining high standards of professionalism.
• Communicate clearly and effectively with staff, patients, and leadership.
• Are detail-oriented, organized, and proactive in problem-solving.

What You’ll Need

• High school diploma or GED
• 2+ years of experience in a medical office setting
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Professional discretion, reliability, and a positive attitude

Why OrthoAtlanta?

• Be part of a highly respected orthopedic practice with statewide reach
• Gain leadership experience by training and mentoring BOAs across multiple locations
• Work in a collaborative, supportive environment where your contributions truly matter
• Competitive compensation, comprehensive benefits, and opportunities for career growth

Ready to take the next step in your career?
Apply today and join OrthoAtlanta as a valued leader in our Business Office team!