LTC Admissions and Financial Clerk

Description

Job Title: LTC Admissions and Financial Clerk

Department: Business Office 

Reports To: Business Office Manager

FLSA Status: Non-Exempt

Hours: 20/week 

Shift: Monday–Friday, 1 p.m.–5 p.m.

Here at Franklin County Medical Center, we have a vision: be the premier healthcare provider and facility of choice for the community. A non-profit critical access hospital, we house 20 beds in our acute care facility and 35 beds in our nursing facility. With three operating rooms, a procedure room, and advanced technology, we provide excellent care for our surgical patients. Our recently constructed 24,000 square foot medical office provides valuable access, accommodations, and services to the community. FCMC was recognized as one of the “Top 100 Critical Access Hospitals” in the nation for four consecutive years from 2017-2020. Always striving for improvement, our goal is to be in the top 20 critical access hospitals.

As the largest employer in Franklin County, we understand that our team members, including our clerks, are vital to upholding our high standards. We show our appreciation through competitive wages, flexible scheduling, encouraging a healthy work/life balance, and providing opportunity for education and growth through tuition assistance and promotions.

WHAT FCMC CAN DO FOR YOU

We offer a range of amazing benefits for our full-time employees, including:

• Medical
• Dental 
• Vision
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Retirement Plans
• Paid Time Off
• Employee Illness Bank
• Paid Holidays

Part-time employees can enjoy Medical, Dental, Vision, Basic Life Insurance, Voluntary Life Insurance, Short Term Disability, Long Term Disability, Retirement Plans, and Paid Time Off. 

WHAT YOU CAN DO FOR FCMC

Our LTC Admissions and Financial Clerk assists patients in the admission process and helps them with payment. More specifically, some of these responsibilities include:

• For incoming patients, inquiring about demographics, emergency contacts, attending physician, and the individual or insurance company responsible for bill payment
• Entering patient admitting information into computer and sends printed copy to the designated department
• Obtaining insurance authorization and verifying coverage
• Answering incoming calls and directing calls to the correct destination
• Coordinating admission, transfer, or discharge of patients
• Explaining hospital regulations, such as visiting hours, privacy policy, payment of accounts, and schedule of charges
• Managing private pay and share cost collections
• Assisting patients and families with applications to Medicaid and Medicare, and coordinating with Financial Counselor for patients to receive assistance

Requirements

Qualifications:

• High school diploma or GED
• Minimum of 1-2 years of billing experience
• Additional training in accounting or the medical field is preferred
• A valid driver license and clean driving record required
• Because this position occasionally requires you to drive, we ask that all applicants be at least 25 years of age for insurance purposes
• Proficiency in Microsoft Office Suite or related software
• Excellent communication skills, both oral and written, in the English language
• Attention to detail, ability to handle many tasks at once, and ability to follow through 
• Excellent organization, time management, and analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency in faxing, emailing, and Google Suites
• Proficiency with or the ability to quickly learn our electronic medical record, medical equipment, and other technologies
• Ability to perform basic mathematical calculations, balance and reconcile figures, and perform some statistical analysis

Essential Job Functions:

• Regular and predictable attendance is required
• Regularly required to sit, bend, stoop, and stretch
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
• Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
• Frequently able to lift or carry up to 50 pounds 
• This job involves prolonged periods of sitting at a desk and working on a computer
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