Licensed Optical Manager

Job Title: Licensed Optical Manager
Company: The Eye Institute of West Florida
Location: Largo, FL
Travel: Travel to our other offices in Clearwater, St. Petersburg and Tampa may be required as needed. We do pay mileage reimbursement!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
• Optical License/Certification Reimbursements
  
  

Hours:

• Full Time
• Our offices are open Monday-Friday 8am-5pm.
  • You may need to work a little earlier/later as needed.
    
    

Requirements:

• High School Diploma or GED equivalent required
• Current Florida Optician License required
• 3+ years of experience working in a high-volume, fast-paced eyecare/optical setting is highly preferred
• Bilingual in English and Spanish is a plus
• Favorable result on Background Check required
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow 
  
  

SUMMARY  

A Licensed Optical Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician’s License for states where required by the company. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). 
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. 
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. 
• Conduct performance reviews and compensation evaluations for the office team. 
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth. 
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. 
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. 
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. 
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
   

QUALIFICATIONS 

• Industry-related experience will be beneficial
• Management experience required 
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
  
  

EDUCATION AND/OR EXPERIENCE 

• High school diploma or GED required
• 3+ years of experience working in a high-volume, fast-paced eyecare/optical setting is highly preferred
• Bilingual in English and Spanish is a plus
  
  

LICENSES AND CREDENTIALS