Patient Access Director, Bone

Career Category

Value and Access

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Patient Access Director, Bone

What you will do

Let’s do this. Let’s change the world! In this vital position, you will lead the development and execution of the Patient Support Strategy for Bone products (e.g., EVENITY & Prolia), working closely with the Patient Access Capability teams and Brand.

• In conjunction with Capability/Brand leads, lead the development of two insight-driven Patient Support Strategies for EVENITY and Prolia that enhances the fulfillment journey for patients and customers

• Map fulfillment journeys to identify gaps and potential areas of improvement

• Develop and implement plans to mitigate identified gaps while minimizing risks and disruptions for patients and customers

• Establish goals and priorities to accomplish and how to measure and track success.

• Lead engaging Quarterly Business Reviews with Brand to communicate important insights, goals, and metrics from programs that support overall brand performance.

• Proactively examine new and competitor support services to ensure our offerings stay relevant

• Work with capability leads to plan the evolution of programs to align with the brand life cycle

• Liaise with the brand team to understand and contribute to the development of brand strategy goals, priorities, and tactics.

• Lead the Patient Support portion of dynamic brand planning and carve out focused objectives that align with overall strategy.

• Working closely with the customer-facing marketing team (HCP, patient, IDNs etc) shape the marketing messages/promotional materials as they relate to access and reimbursement

• Ensure synchronous messaging between PAR and the brand team to maintain a unified voice.

• Build compelling presentations that convey complex information in an engaging manner

• Translate PAR services/messaging for Sales teams, ensuring clarity and effectiveness in communication.

• Draft compelling messaging that resonates with target audiences and enhances sales efforts.

• Lead development and execution of Bone Access resources and trainings for sales meetings

• Mobilize Capability and Cross-Functional teams to achieve strategic goals and objectives and serve as the RAPID response lead to deal with customer support issues

• Manage relationships with multiple vendors, including the generation of Statements of Work (SOW) and budget oversight.

This position is part of the Patient Access team and reports to the Executive Director of Patient Access. This position will lead two Sr. Marketing Managers.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a strategic leader with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of sales, marketing, contracting and/or pricing, finance, accounting, analytics, healthcare, or sales operations experience

Or

Master’s degree and 8 years of sales, marketing, contracting and/or pricing, finance, accounting, analytics, healthcare, or sales operations experience

Or

Bachelor’s degree and 10 years of sales, marketing, contracting and/or pricing, finance, accounting, analytics, healthcare, or sales operations experience

In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• 6+ years of Access Ma