Jobs and Careers
KA

SAP Key User and Business Analyst

Kardex
United Statesfull_timeVerifiedPosted 13 May 2024

About the role

We are seeking an experienced SAP Key User who thrives in a dynamic environment and is passionate about leveraging SAP solutions to drive business success. This role requires extensive travel, as you will be responsible for providing expert-level support, training, and guidance on SAP systems to various teams across multiple locations.

Your tasks

Your Tasks:

  • SAP System Support: Serve as the primary point of contact for SAP-related inquiries, issues, and enhancements from end-users. Create and manage tickets. 
  • Training and Education: Conduct training sessions and workshops to educate users on SAP functionalities, best practices, and processes. 
  • Business Process Improvement: Collaborate with business stakeholders to understand requirements, identify opportunities for process improvement, and implement solutions within SAP systems. 
  • Troubleshooting: Investigate and resolve complex technical issues related to SAP modules, interfaces, and integrations. 
  • Documentation: Develop and maintain comprehensive documentation, including training materials, user guides, and process documentation. 
  • Change Management: Facilitate change management activities to ensure smooth adoption of SAP system changes and enhancements. 
  • Quality Assurance: Perform testing of SAP system upgrades, patches, and configurations to ensure functionality and performance meet business requirements. 
  • Travel: Travel extensively to various company locations (domestic and international) to provide on-site support, training, and guidance to users. 

Your profile

Qualifications:

  • Bachelors degree in Information Technology, Business Administration or related field.
  • Experience (2+ years) working with SAP S/4HANA systems, with proficiency in one or more End-to-End processes (e.g.,Issue to Resolution (I2R), Order to Cash (O2C), Report-to-Resolution (R2R).
  • Proven track record of delivery SAP support, training and consulting services to diverse user groups.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. 
  • Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
  • Flexibility and willingness to travel extensively (up to X15% of the time), often on short notice. 
  • SAP certification(s) preferred. 
     

We Offer:

  • Competitive salary
  • Generous paid time off
  • Medical, Dental & Vision benefits
  • 401k with company match
  • Life, LTD & STD
  • Is this position right for you?

    Then please send us your resume, proposed start date and your desired salary via our applicant portal.

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Kardex

View company profile →