Jobs and Careers
KA
SAP Key User and Business Analyst
KardexUnited Statesfull_timeVerifiedPosted 13 May 2024
About the role
We are seeking an experienced SAP Key User who thrives in a dynamic environment and is passionate about leveraging SAP solutions to drive business success. This role requires extensive travel, as you will be responsible for providing expert-level support, training, and guidance on SAP systems to various teams across multiple locations.
Your tasks
Your Tasks:
- SAP System Support: Serve as the primary point of contact for SAP-related inquiries, issues, and enhancements from end-users. Create and manage tickets.
- Training and Education: Conduct training sessions and workshops to educate users on SAP functionalities, best practices, and processes.
- Business Process Improvement: Collaborate with business stakeholders to understand requirements, identify opportunities for process improvement, and implement solutions within SAP systems.
- Troubleshooting: Investigate and resolve complex technical issues related to SAP modules, interfaces, and integrations.
- Documentation: Develop and maintain comprehensive documentation, including training materials, user guides, and process documentation.
- Change Management: Facilitate change management activities to ensure smooth adoption of SAP system changes and enhancements.
- Quality Assurance: Perform testing of SAP system upgrades, patches, and configurations to ensure functionality and performance meet business requirements.
- Travel: Travel extensively to various company locations (domestic and international) to provide on-site support, training, and guidance to users.
Your profile
Qualifications:
- Bachelors degree in Information Technology, Business Administration or related field.
- Experience (2+ years) working with SAP S/4HANA systems, with proficiency in one or more End-to-End processes (e.g.,Issue to Resolution (I2R), Order to Cash (O2C), Report-to-Resolution (R2R).
- Proven track record of delivery SAP support, training and consulting services to diverse user groups.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
- Flexibility and willingness to travel extensively (up to X15% of the time), often on short notice.
- SAP certification(s) preferred.
We Offer:
- Competitive salary
- Generous paid time off
- Medical, Dental & Vision benefits
- 401k with company match
- Life, LTD & STD
Is this position right for you?
Then please send us your resume, proposed start date and your desired salary via our applicant portal.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s