Product Owner I - Digital and Technology Partners - Mount Sinai Hospital - Hybrid/Remote Monday - Friday

The Product Owner I will be responsible for partnering with business leads to execute strategic direction, ensure continuous improvement, and manage the roadmap for the digital experience.  The candidate will work with cross functional teams to:

• Consult with business partners, developers, third party vendors, and other key participants to define areas of focus and opportunities to develop solutions that meet organizational goals.
• Define requirements and support development of solutions translating client’s business requirements into specific systems, applications and designs for solutions.
• Manage the backlog of employee experience product deliverables, build on learnings from qualitative and quantitative sources, and develop solutions in alignment with organizational goals around operations and workforce experiences
• Independently initiate, identify and coordinate analysis of complex client needs in project areas such as new business pursuits, innovative approaches to solutions, available product functionality, and operational readiness assessment.  
   

• Conduct internal and external sessions to layout ideal design, brainstorm with end users, and ensure technical design supports objectives and measures appropriately tying back to concept objectives supporting business goals
• Partner with digital experience researchers and designers to optimize the ideal experience
• Plan, coordinate and conduct the analysis of client business processes and functional requirements and the preparation of appropriate documentation to communicate and validate the information.  
• Lead the technical discovery and specification defining process, and skillful application of experience, research and due diligence to the planning and execution of development and architecture. Evaluate existing solutions or explore new solutions.
• Participates in integrated systems planning and recommends alternative technologies that will enhance current or anticipated information systems that support overall business goals.  
• Understand and define customer problems and articulate it to the development team to drive solutions. Break down complex problems into actionable steps 
• Partner with business leads to develop the business case for the new application with cost, service and benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
• Help to Define and track KPIs and measurable success criteria.
• Partner with business unit resources to determine overall timelines for the projects and use tactical session/documents designed to capture and track the features planned for the project release
• Partner with technology teams managing employee-facing, AI, and digital experience platforms to ensure solutions align with enterprise solutions and the application portfolio
• Define what can be delivered according to project plans and how that work will be achieved.
• Coordinate demos to show the value of the product, project or service to a current or prospective business group.
• Manage the product roadmap as a shared source of truth that outlines the vision, direction, priorities, and progress over time.
• Advises clients on the consequences of actions; communicates risks and ensures understanding of these risks.  Jointly develops risk assessment of plan with business leads, and provides ongoing communication. 
• Consults on the identification and definition of solution alternatives within the framework provided by enterprise solutions architecture.  
   

• Bachelor’s degree in a technical or healthcare discipline.
• Seven or more years of related experience, In -depth knowledge of associated technology areas that could impact area of responsibility
• Healthcare technology experience or Human Resources preferred. 
• Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms, tailor communication to audience, mediate and facilitate communications between others, and communicate architecture to all levels of management and customers. Ability to gain buy-in from stakeholders to resolve significant architecture issues. 

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $109,000.00 - $163,695.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital

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