Product Manager, Finance Technology

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

We build FinTech platform products to support our community of guests and hosts. We also build generic financial platform products that can enable new product launches at scale. Some of the Platform Products we are responsible for include 

1. Data Collection Platform - to collect and validate tax information across the globe from guests and hosts
2. Tax Quotation Platform - to scale indirect and direct taxes that we need to charge and display to guests and hosts across more than 30K jusrisdictions
3. Invoicing Platform - Delivering compliance invoices customized to local regulatory needs for our guests and hosts 
4. Data Products - Delivering compliance (tax and payments) reporting (such as 1099, MTL in US etc.) to hosts and governments 
5. Platform Financials Ecosystem - Reporting of key company and platform finance metrics such as Revenue, GBV, Cash etc. with timeliness and quality
6. Treasury and Cash Products - Managing cash at scale, so our guests can pay in preferred currency and our hosts can be paid on time in their preferred currency and Airbnb can manage the risk associated with movement of cash in multiple currencies. Reconciliation of money movement across multiple currencies, processors and banks.

The FinTech ecosystem across the globe is constantly in flux, and Airbnb has to adapt to these changes quickly. We also provide help and tools to our community across 200+ countries, helping local economies and hosts. Changing regulations are one of the major pain points to hosting and are continuing to increase in complexity. We are beginning a journey to rethink and re-architect how we can solve problems of our broader stakeholders - guests, hosts and jurisdictions.

The Difference You Will Make:

As a Product Manager on FinTech within Airbnb, you will build products that enable a great user experience while meeting our regulatory and business obligations. In collaboration with Finance, Policy, DS, Geos, Design, Legal and other Product teams, you will help in defining the strategy for FinTech products. 

Some of the problems we are trying to solve 

• Develop a global taxpayer information product to collect and validate tax identifiers from all countries where Airbnb operates with a high-quality user experience
• Develop a robust invoicing platform, including advanced electronic invoice capabilities, to deliver tax invoices to our host and guest communities
• Transform end-to-end tax quotation flow, leading to >5X performance gains, reduced launch times and and increased flexibility on types of tax quotes
• Develop a world-class Tax Hub for our community to manage taxes collected, taxpayer information, and tax documents necessary for operating their businesses
• Bring efficiencies in our Treasury and Cash Management areas so we can scale onboarding many new currencies and banks
• Transform the core accounting and reporting pipeline that serves Airbnb’s key metrics and make it faster and more reliable

A Typical Day: 

• Establish the vision for a product or a group of products based on the value we can provide. 
• Challenge the status quo and inspire people toward a unified outcome. 
• Define goals and success with clearly measurable objectives and key results. 
• Efficiently execute to ship products and deliver impact for our business and users.
• Lead cross-functional groups to deliver on the team’s mission. 
• Communicate concisely and influence outcomes.
• Develop product roadmaps, prioritize and build alignment across product teams, cross-functional partners and Leadership/Executive teams.
• Lead the ideation, research, design, development and launch of user-centric products
• Understand user needs; identifies and defines product requirements
• Define and analyze metrics that inform product success & health

Your Expertise:

• 8+ years of product management experience. 
• Experience with consumer internet products or marketplaces
• Experience building/leading/developing/working on platform products - building products that can be leveraged by a variety of customers (platform users, internal users - tax, financial, treasury, payments, compliance or risk related products is a plus)
• Ability to quickly absorb technical concepts and communicate them to a non-technical aud