Principal Field Service Specialist

Date Posted:

2024-06-10

Country:

United States of America

Location:

WA662: NAS Whidbey Island, WA 3650 N Charles Porter Ave CPRW 10 Hangar , NAS Whidbey, WA, 98278 USA

Position Role Type:

Hybrid

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

We have an immediate opening for a Centralized Field Engineering (CFE) Principal Specialist supporting the RSS Other Advanced Sensor program.  This position is based at NAS Whidbey Island, Oak Harbor, WA.

The individual will be a member of a Field Team that will interface with product users to provide long-term technical field support for complex electronic and electro-mechanical radar systems. Candidate will perform corrective and preventative maintenance, hardware and software installations, and troubleshooting on assigned system hardware, tools, and support equipment.

Duties consist of execution of diagnostic software and removal and replacement of circuit boards, chassis, and other miscellaneous equipment. System level training will be provided, and the contents of the training material will be used in conjunction with the diagnostic software to troubleshoot most system problems.

What You Will Do: 

• Participate in daily reviews with customers.
• Perform administrative tasks necessary in day-to-day operation of a repair facility.
• Utilize knowledge gained from the training and through field experiences to provide onsite technical support and assistance directly to customers.
• Communicate technical information effectively in writing as well as verbally.
• Possess the ability to efficiently create and maintain documentation using Office products.
• Perform basic UNIX commands and interpret results as part of the maintenance process.
• Coordinate with the home office as required to troubleshoot problems and perform necessary repairs.
• Ability to travel to Danger Pay posts (as defined by the US Department of State) and or other international locations if required.
• Able to travel to both CONUS and OCONUS sites up to but not limited to 150 days. Minimum
• Physical Requirements: Ability to lift, bend, and move through a normal range of motion to perform maintenance actions including lifting, holding, and maneuvering items weighing in excess of 40 lbs on a routine basis.

Qualifications You Must Have: 

• Minimum 4 years of related experience - 5 years overall technical experience.
• Active Top Secret/SCI on day one.
• Experience in repair and maintenance of complex electronic systems.
• Experience supporting military or industry electro-mechanical products.
• Experience in system integration, logistics processes, and logistics procedures.

Qualifications We Prefer: 

• Familiarity with US Military maintenance practices
• Military avionics and electrical training
• Experience with the Naval Aviation Maintenance Program (NAMP)
• Experience with Optimized Organizational Maintenance Activity (OOMA)
• Experience navigating and executing commands within a UNIX environment
• Excellent technical writing, oral communication, and inter-personal skills to achieve technical objectives

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Whidbey Island | exploring the PNW - YouTube

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eli