Analytical Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

Dow has an opportunity for an Analytical Technician in Kendallville, IN.  The Analytical Technician performs both routine and non-routine analyses on process and product samples utilizing various techniques (Tensiometers, Rheometers, Durometers, etc.).  Communicates results to customers using the proper media.

Responsibilities - Duties, projects, tasks, and activities you would be responsible for in this role

• Characterizes sample composition (both process and product) accurately.
• Works closely with the Operations Team to aid in process troubleshooting and problem resolution.
• Performs basic calibration and preventative maintenance of analytical systems.
• Evaluates validity of data, applies basic statistics, interpret results and takes appropriate action.
• Monitors analytical systems, identifies problems, conducts first-line troubleshooting and escalates as appropriate.
• Documents, communicates and archives analytical results and calibration data.
• Follows EH&S and operating discipline management system (ODMS) procedures and practices for work tasks.
• Suggests improvements to lab work processes and tools.
• Escalates non-routine requests to appropriate team member for follow-up.
• Maintains inventory of laboratory supplies.
• Ensures accuracy of test results through the use of statistical techniques (SPC).
• Follow standard operating procedures to prepare samples for testing.
• Follow standard operating procedures/laboratory test method to perform characterization testing on various products.
• Adhere to all safety rules/regulations.
• Adhere to all environmental rules/regulations include the proper labeling and containers rules for hazardous and non-hazardous waste.  Properly dispose of waste and move waste packs from lab to pallets.
• Proactively complete general housekeeping activities by 5S and maintain an organized lab environment.
• Conducts tests working with various hazardous samples, which includes chemicals and dusts.
• The equipment that this position interacts with is various analytical instrumentation and ancillary support equipment in a laboratory setting.

Required Qualifications

• A minimum of an Associate's Degree OR at 4 years or more of military training/experience.
• A minimum of 2 years of experience in working with analytical lab equipment.
• Basic knowledge of laboratory techniques (gravimetric, volumetric, and temperature measurements, etc.).
• Must be proficient with computers in order to perform testing, upload results, perform SPC charting, enter Work Notifications, enter Logbook notes, etc.  (Outlook, Excel, SAP, Sample Manager, OPD, MOC).
• Must be proficient in issuing thorough and accurate Safe Work Permits.
• Must be willing and able to work the 2nd shift schedule (3PM-11PM)
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Skills

• Proactive Problem Solving - The individual must have the ability to work in a fast-paced environment and react quickly to evolving and dynamic production scheduling situations, with minimum supervision. 
• Time Management - Work independently with excellent time management and judgment in prioritization skills, as the requirements of the business may cause frequent interruptions and changing priorities.
• Multi-tasking - Complete multiple tasks and see them through completion.
• Troubleshooting -