Staff Solutions Engineer - Checkr Pay

About Checkr
Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.

Checkr is looking for a Senior Solutions Engineer to join Checkr X, our innovation program aimed at finding and bringing to market new product bets for Checkr. This team is specifically thinking about People infrastructure for the future of work, beyond background checks. It’s also designed to operate and iterate quickly like a new startup, while being able to leverage our existing strengths and assets from our core business. Think about joining a startup within a startup!

We are specifically hiring a Senior Solutions Engineer for Checkr Pay - our bet in the payments space. Checkr Pay is a full-service payments platform for the gig economy. Checkr Pay allows gig platforms to pay their workforce instantly, seconds after completing a job - at no cost to the platform or the worker. Our core product is a digital wallet experience, including a free Visa debit card, that is embedded directly in gig platform apps/websites. This product supports a seamless onboarding flow for new workers, improving conversion by as much as 30%. Our embedded instant pay solution is the core platform on which we are building a new financial ecosystem for the gig economy, which moves the needle on financial inclusion for the unbanked and underbanked. This ecosystem includes rewards, benefits, fraud prevention, new financial products, and more. Learn more about our vision here.  We launched our MVP in late 2022, and our user-base has grown 2x/mo since then as we launch new gig platforms every quarter. Join our team as we rapidly scale our product to power the future of the gig economy!

This Solutions Engineer will be responsible for working with our most complex prospects to design and develop unique solutions that enhance their current earner payouts process. A Solutions Engineer at Checkr Pay needs to be an experienced problem solver with a background in Solutions Engineering, Customer Success, Technical Account Management, Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners in our strategic account segment.

What you’ll do

As a Solutions Engineer, you will strategically partner with the Checkr Pay Sales Team to:

• Meet with business leaders at prospect companies to understand their business goals and articulate Checkr Pay’s value proposition

• Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences

• Shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals

• Educate our prospective clients on safe hiring best practices, explaining how other Checkr Pay customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles

• Answer technical and compliance questions from our prospects and partners 

• Distill and communicate customer needs to the Product team and help drive product roadmap

• Collaborate with Marketing on Case Studies, Use Cases and Marketing Events

What you bring

• 2-5 years in related industry or SAAS

• Experience working at a high growth startup, ideally in the fintech space

• Mastery of the technical sales process, solution design, and proof of value execution

• Expertise in discovery conversations, value-based selling, and world class demonstration and storytelling skills

• Technical curiosity and knowledge of RESTful APIs or willingness to learn