Internal GTM Communications Manager

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We are looking for an experienced, remote Internal GTM Communications Manager who is passionate about delivering messaging that promotes awareness and understanding of critical Global Sales initiatives and contributes to the success of the Zscaler business. With proactive, and strategic communications you will align vision to execution, inspire team members, foster alignment and guide teams towards a common goal.

Your role will be to develop and deliver concise communications to several audiences within the Go-to-Market (GTM) organization, using an editorial calendar and multiple communication channels. Reporting to the GTM Communications Leader, you will align and work with Global Sales leadership and GTM partners to deliver impactful messaging and collateral that keeps the team informed of GTM news and developments. Using communications best practices, and a distinct 'smart brevity' methodology, you will improve understanding, support change initiatives and important priorities to influence business critical outcomes.

Job Responsibilities:

• Be a trusted advisor to Global Sales and functional GTM leaders to develop and implement strategic annual communication plans that support their specific execution strategies.
• Develop compelling content for internal communications to be delivered through multiple channels, including email announcements, presentations, webinars, newsletters, videos, evergreen stories, blog posts, messages, scripts and FAQs.
• Moderate large-scale meetings, including some content creation, formatting, Slack channel monitoring, FAQ publishing, invitation and post-event follow-up/feedback.
• Leverage multiple communications channels using best practices for channel management to improve on the metrics that matter.
• Foster the GTM Communications brand and ecosystem presence to promote effective communications while maintaining corporate standards.
• Contribute to the completion of other communication projects as assigned (e.g., newsletters, recognition/accomplishment stories.

What We're Looking for (Minimum Qualifications)

• Minimum 5 years of experience as a Communication Manager, or related role in internal, executive or change communications roles.
• Experienced writer, editor and proofreader with an ability to translate complex ideas into compelling business appropriate messages.
• Experience communicating with internal audiences in a growing technology company, specifically supporting sales leaders/teams is ideal.
• Must have experience working and interacted directly with executive leaders in a communications role capacity. (More than just managing content creation)
• Experience creating, launching, managing, and driving communication plans and campaigns independently and analyzing metrics to ensure future improvements.
• Successful project management and process implementation skills
• Bachelors in Corporate Communications, Communications, English, Journalism, Business, or other

What Will Make You Stand Out

• Experience working at a publicly traded organization, is ideal
• Experience with Zoom Webinars, Google Apps (or a Microsoft Suite user trainable on Google), and Email Specific Tools.

At Zscaler, we believe th