DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

BUSINESS OPERATIONS SPECIALIST

Job Location:

Address: Division of Developmental Disabilities (DDD)
Location is Based on Closest Client-Facing Office to Successful Candidate's Arizona Residence
Statewide

Posting Details:

Salary: $49,000.00 - $51,000.00 

Grade: 19

Closing Date: September 9, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Business Operations Specialist. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification, and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:
● District liaison for providing technical support and direction on facilities-related matters, which may include office moves, rebuilds, closures, etc. Maintain an up-to-date action list of all projects and timelines. Work collectively with the DDD single point of contact (SPOC) regarding district facility needs.
● Work through resolution provider authorization and/or provider service payment denials, which may include researching and putting in corrective action for any issues identified and elevated to the BOPS level. Provide authorization, billing, and technical support to the Support Coordination and provider community as needed.
● Manage district capital equipment by tracking and logging equipment and recommending a replacement schedule as part of the budget process. Maintain an up-to-date log of district equipment, including cell phones, projectors, copiers, vehicles, printers, etc. Coordinate and manage district infrastructure needs, working with District Management to identify needs; log and track approvals, procurement, and costs of identified items.
● Share of the responsibility for processing regular district purchasing and supply request orders, including: Research state contracted vendors for best prices; obtain quotes when necessary; set up open & one-time POs as necessary; send hard copy POs to requesting staff; follow up with staff to ensure receipt of purchases; get copies of packing slips/invoices, etc.; complete receivers; maintain & update purchasing log.
● Develop simple and edit moderately complex coding/queries using MS Access and SQL to customize and generate reports to pull service and fiscal data from various systems. Produce and QA data integrity for ad hoc and production reports based on complex data analysis, research, and fiscal trends, cost effectiveness, budget, personnel, services, facilities, and operations.
● Assist the Business Operations Manager in providing all fiscal and business management and direction for a large District. Assist BOPS Manager in identifying provider billing issues based on contractual and service delivery requirements; complete prep work for post-payment review process.
● Provide troubleshooting and problem-solving for complex purchasing needs for the District, researching products and services, interacting with Agency and State procurement personnel, ensuring needs are met in a timely manner. Report out on all distric