Senior Director, Commercial Training

The Senior Director, Commercial Training is a strategic enterprise leader responsible for designing, executing, and continuously evolving commercial training capabilities that enable Vertex’s customer‑facing teams to deliver meaningful impact for patients living with serious diseases. This role ensures sales, account management, and other field‑based teams are equipped with deep scientific understanding, compliant messaging, and the skills required to engage customers in highly specialized, rapidly evolving therapeutic areas. 

Consistent with Vertex’s uncompromising commitment to patients, scientific excellence, and integrity, this leader partners closely with Commercial Leadership, Marketing, Medical Affairs, Market Access, Compliance, and HR to align training strategy with Vertex’s mission to create transformative medicines and support successful launches across a growing and increasingly complex portfolio. This role also ensures commercial training strategy is grounded in clearly defined selling competencies and is continuously enhanced through the thoughtful application of existing, emerging, and innovative learning technologies that accelerate skill development and field performance. 

Key Responsibilities 

Strategy & Leadership 

• Develop and own an enterprise commercial training strategy that supports Vertex’s specialty‑focused portfolio, launch cadence, and long‑term commercial ambitions. 

• Serve as a thought leader in adult learning, capability building, and performance enablement within a science‑driven, highly regulated pharmaceutical environment. 

• Build, lead, and mentor a high‑performing commercial training organization, including internal talent and external partners, in alignment with Vertex’s culture of excellence and collaboration. 

• Embed Vertex values—patient focus, innovation, integrity, and “we win” mindset—into all training philosophies, content, and delivery models. 

• Define, evolve, and maintain a commercial selling competency framework in partnership with Sales Leadership, HR, and Commercial Excellence, clearly articulating the skills, behaviors, and capabilities required for success across selling roles and career stages. 

• Ensure all commercial training strategies, curricula, and learning journeys are explicitly aligned to and mapped against core selling competencies, enabling consistent skill development, assessment, and progression. 

• Serve as an enterprise leader in identifying, evaluating, and adopting existing, new, and emerging learning technologies that enhance skill acquisition, practice, reinforcement, and measurement. 

Training Design & Delivery 

• Oversee the design and delivery of onboarding, disease state, product, selling skills, leadership, and advanced capability training across U.S. and, as appropriate, global commercial teams. 

• Ensure training content reflects deep scientific rigor, accurate clinical data, and approved messaging, in close partnership with Medical, Legal, Regulatory, and Compliance. 

• Lead national and regional training meet