National Account Manager, Walmart
Edgewell Personal CareAbout the role
Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.
Position Summary
The Walmart National Account Manager for Grooming leads the development and implementation of the annual business plan by leveraging data, consumer, and shopper insights to achieve volume, profit and share growth of the Grooming portfolio. This person is the primary customer contact. Responsibilities include proactively managing, monitoring, evaluating, and updating the overall business plan to meet volume, profit and share objectives, including e-commerce specific objectives, to influence customer decision making.
Teamwork: Our secret is people. National Account Managers collaborate with other team members and resources to create an atmosphere of mutual learning by encouraging an exchange of ideas and information. They foster a “can do” attitude and look for opportunities or improvements to improve the team’s productivity. Effective NAMs regularly recognize the contributions of others to foster greater sense of team and teamwork.
Communication: Must create compelling, motivating, and informative communication to customers and EPC commercial teams. Also, must communicate requirements to retail stores and agencies to ensure proper execution at retail. As the primary link between EPC and Walmart, the NAM must maintain a robust communication link encouraging engagement and collaboration. The NAM proactively communicates plans to Supply Chain, Sales Planning, Finance, and other internal resources.
Achieving Results: We think proactively, continually setting bold and aggressive goals both individually and as a team. Consistently achieving assigned sales goals is essential for a successful NAM. They must be skilled in pursuing and delivering both short- and long-term goals while aligning the necessary resources to deliver their annual business plan. NAMs initiate actions to reach challenging goals and willingly over deliver to ensure the team/company achieves larger, overarching goals. NAMs demonstrate flexibility and are ready to adapt to changing accounts or internal processes to gain efficiencies.
Critical Thinking: The NAM must have the ability to process complex data and provide critical inputs for monthly forecasting, sales planning, and the annual business planning process. They must be able to objectively process brand metrics, shopper and customer metrics and understand how to combine these inputs into mutually beneficial solutions for EPC and Walmart.
Influence: The National Account Manager (NAM) is responsible for developing the annual business plan for Walmart Feminine Care and ensuring it is consistent with internal EPC objectives. With an understanding of both EPC and Walmart objectives, the NAM creates mutually beneficial business plans and is influential in developing these plans with the internal commercial team and implementing plans with Walmart. The NAM will develop productive working relationships with key decision makers at various levels within the Walmart organization and influence decision making by utilizing fact-based data analysis and category strategies.
Customer Value Creation: We are not afraid to take smart risks and move forward quickly. Must own the creation and delivery of annual business plan for Walmart Feminine Care. The NAM must assess customer, category and market potential then align EPC objectives to create business plan to deliver value creation. NAMs should seek to maximize leadership opportunities for EPC by identifying areas of strategic overlap between Walmart and EPC objectives to maximize partnership as well as long term growth potential.
Business Acumen: Increase overall revenue in conjunction with profitable growth at account level. (Includes ROI analysis to justify funding spending). The ability to understand and manage critical business processes which supports/maintains the business on an ongoing basis. Recognizes the impact of active and accurate management of business financials and has working knowledge of customer, team, and channel P&Ls. Understands the impact of key decisions and monitors health of business versus plan daily using sales, share, trade, ROI, and customer’s internal metrics.
Customer Focus: We create an environment where good ideas can thrive, so our business does too. National Account Managers must possess the ability to understand the customer, their strategic focus and then develop complimentary business plans that deliver EPC’s objectives while add
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