Director, Software Development (Products & Platform)

About Routeware, Inc.

Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.

Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Our Mission:

• Transform waste collection to drive a better future for generations to come.

Our Values:

• Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
• Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
• Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

POSITION OVERVIEW 

We are seeking a hands-on and strategic Director of Software Development to lead the development of key products in the Routeware portfolio. This role blends technical depth, organizational leadership, and execution excellence. You’ll lead multiple product engineering teams and technical architects responsible for delivering high-quality, scalable, and modern SaaS solutions. You will be instrumental in driving Routeware’s shift from siloed products toward a unified, API-first platform that supports growth, customer success, and innovation. 

This is a technology leadership role for a builder and modernizer — someone equally comfortable in design reviews, sprint demos, and strategic planning sessions. 

RESPONSIBILITIES 

Leadership & People 

• Lead and mentor multiple product and platform development teams, architects, fostering a culture of ownership, technical excellence, and delivery discipline. 

• Attract, retain, and develop top engineering talent across the US, Canada and CoE. 

• Partner closely with Product and Architecture to deliver customer outcome based innovation. 

Technology & Delivery 

• Oversee full-stack development for assigned products — from planning to deployment — ensuring predictable delivery, quality, and performance. 

• Drive modernization of legacy systems toward a cloud-native, service-oriented, API-driven architecture aligned with the Technology Roadmap. 

• Grow RouteWare Platform evolution — common services, APIs, identity, data, and observability layers that power all Routeware products. 

• Strengthen CI/CD, test automation, and observability (DataDog, etc.) to move toward proactive issue detection and faster release cadence. 

• Champion developer productivity initiatives — adoption of AI in SDLC, improving developer effectiveness, code quality, and cycle time, etc. through modern tools, metrics, and automation. 

Collaboration & Alignment 

• Partner with Product Management on roadmap execution — translating business priorities into clear technical outcomes. 

• Collaborate with the Architecture team on platform evolution, data unification, and modernization of the tech stack. 

• Work cross-functionally with Customer Success and Operations to improve product reliability, upgradeability, and customer experience. 

• Participate in R&D budgeting and capacity planning, ensuring alignment with company targets for efficiency and EBITDA. 

QUALIFICATIONS 

• 10+ years of software engineering experience, with 5+ in