Case Manager - Youth Connection Center (YCC)

Description

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $23.13-26.00/hour based on qualifications 
• Job Type: Full-Time, Non-Exempt
• Location: Minneapolis
• Hours/Days: Mon-Fri, 9:00-5:00
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements. 

BASIC FUNCTION

There are two primary functions of this position: Case management and youth advocacy. The goal is to assist at-risk youth to improve school attendance, increase high school graduation, and increase employment skills while addressing the broader needs of youth and families by helping them access their natural resiliency.

As a case manager, this position serves as a liaison between youth and their schools, families, probation officers, and other interested parties. Case management services are as follows: completing client/family intakes and needs assessment, working with clients to develop short and long term goal plans, monitoring compliance with court orders, as well as accurate and timely reporting of clients’ progress to direct supervisor, juvenile probation, and funders.

As a youth advocate, one works directly with the clients through one-on-one interactions. Youth advocacy services involve relating with clients on a more personal basis.

ESSENTIAL FUNCTIONS

Case Management and Youth Advocacy

• Provides case management services to at-risk youth
• Interviews and assesses clients to determine problems, resource needs and other factors related to case planning, referring them to community resources when necessary
• Connects clients to community resources and activities
• Supports youth in pursuing long-term education and career plans
• Assists with employment training, placement, and job maintenance
• Provides assistance and support to the families of youth in program
• Connects parents to parent services and follows up to encourage participation
• Provides probation and school support
• Maintains consistent contact with all clients, prioritizing those in need
• Monitors school attendance and court order compliance
• Provides necessary transportation according to availability
• Connects clients to other Link services and volunteers

Programming

• Develops programming to support youth in positive conflict resolution
• Utilizes Link tools and resources to teach youth independent living skills
• Facilitates groups, activities, and service projects for youth

Relationships

• Establishes and maintains relationships with referring agencies, community and government agencies, community members, and schools
• Creates safe and supportive relationships with clients
• Cooperates with representatives of law enforcement and criminal justice agencies

Reporting

• Keeps updated records of all interactions with clients and any other contacts made on behalf of the clients
• Reports to supervisors and probation officers in regard to clients’ progress
• Provides on-going monitoring and reporting of client’s progress

Other

• Assists in providing training, mentoring, direction and development of less experienced staff, interns and volunteers
• Participates in creating and implementing new marketing methods
• Shares information and resources with co-workers

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful,