Account Supervisor, Digital, Health & Wellness

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.  

Hybrid work structure, ideally based in New York

THE ROLE:

We are looking for an Account Supervisor, Digital, to join our best-in-class Healthcare team in NYC.  This Senior Account Executive will take on mid-level responsibilities and help to establish the strategic vision for a number of client initiatives.

This position will be leading digital activities for some of our largest accounts in the Health & Wellness team, as well as spend dedicated time across the practice.  The clients are progressive and always looking to explore the newest digital strategies, technologies and learn about trends in the space and will look to you for advice, ideas and expertise. 

You will be a part of a dynamic and growing digital team looking to challenge the boundaries of traditional communications.  You will be a leader in our business with an expectation to manage client communication, key internal stakeholders and a junior team of high performers.  This is an opportunity for someone looking to take on a true leadership role and help to evolve the current digital landscape within the healthcare space.

You are a passionate individual who loves social media and eager to join a community of forward-thinking experts trying to change the way medicine interacts in a digital world.

THE WORK:

• Work directly with internal leadership, clients, and team to develop inspirational digital and social media strategies to help elevate our clients’ brands from the ground floor
• Provide day-to-day counsel to clients and advise on digital/social campaigns and tactics across the practice
• Foster a network of digital media contacts, platform leads, influencers
• Own the planning process; see the need, lead brainstorms, and translate ideas into actionable digital strategies for clients
• Develop ideas as they relate to client objectives and integrate cross-functional teams, including paid media, analytics and creative
• Lead and mentor junior team members to build a culture of high performance

EXPERIENCE THAT CONTRIBUTES TO SUCCESS

• 4+ years of digital and social media experience ideally in an agency setting, with a focus on digital and social in the healthcare space
• Product branded and unbranded pharmaceutical experience strong preferred
• Impeccable client relationship skills and experience working with high-touch clients
• Skill managing large programs from start to finish
• Experience working with vendors and managing out of pocket budgets
• Experience setting digital and social strategy for clients
• Community management and content creation experience; paid experience preferred
• Experience with all aspects social and how it works within integrated communication
• Amazing flexibility and someone who thrives in a fast-paced and ever-changing environment
• You are imaginative and inventive and will help us to reach new heights
• Proficiency with Microsoft Word, PowerPoint and Excel as well as social media platforms (Facebook, X, Pinterest, Instagram, LinkedIn)
• Excellent written and verbal communication skills along with strong attention to detail
• Desire to work in a diverse and inclusive organization as an active participant in culture initiatives, training opportunities and employee resource groups

BURSON PERKS:

• Hybrid work environment that offers the flexibility and balance of working from home and going into the office
• Career growth opportunities through continued education, training & development courses, and BCW’s Career Pathing program
• Employee Resource Groups that provide our employees the platform to network, build key leadership skills, gain greater visibility and access to senior leadership, have an impact at Burson and the outside community and accelerate their careers
• Paid time off for vacation, sick and personal days, as well as Summer Fridays. Our Flexible Holiday Policy includes 9 paid holidays inclusive of Juneteenth and World Mental Health Day, with the option to swap out a company holiday for another personally significant day. We also offer paid time off for voting, jury duty, bereavement and school leave. In addition, our offices are closed for Winter Break between Christmas Eve and New Year’s