Staff Software Development Engineer

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary: 

The Staff Software Development Engineer is pivotal in driving the adoption of cutting-edge technology solutions, optimizing front store operations, and delivering an enhanced and seamless customer experience. As a Staff Software Development Engineer, you will lead and oversee the modernization and implementation of technology solutions in the front store area of a retail setting. Key responsibilities include developing a comprehensive technology strategy for the front store and aligning it with the overall business objectives and customer experience goals. Your role will involve planning and executing technology modernization projects, which may include complete redesigns of office systems, inventory management, and product flow applications.

This role will work with technology vendors and suppliers to evaluate and select the most suitable solutions for the front store's needs. Managing vendor relationships and negotiating contracts will be part of your responsibilities. You'll be responsible for managing the budget allocated to front store technology modernization projects, ensuring cost-effective and timely implementations. Your job will involve collaborating with various teams, such as store operations, IT, marketing, and customer service, to ensure seamless integration and successful adoption of new technology solutions. You'll provide training and support tools for front store staff to ensure they are proficient in using new technology solutions and can deliver a smooth customer experience.

Required Qualifications:

• 7+ years of experience leading project management experience leading from inception to end of project launch
• 5+ years of experience launching creating technology solutions in a fast-paced environment (retail launch experience a plus)

Preferred Qualifications:

• Experience working in retail, or in similar model
• Experience demonstrating the ability to think strategically and develop long-term plans that align with the organization's goals and objectives
• Experience creating insight presentations from the synthesized data that has a strong narrative and critical recommendations with both strengths and opportunities

Additional responsibilities: 

Project Management:

• Own the development and execution of a prioritized technology roadmap, achieving the company’s ambitions, including changes in products, policies and/or processes across our ecosystem
• Leads development and implementation of new technology enhancements, including the creation of requirement documents and leading meetings with key partners across the company
• Collaborate effectively and identify key stakeholders in projects including Retail Operations, IT, Inventory Operations, Logistics, Finance, and other business owners to ensure the right partners are engaged

Systems Modernization roadmap:

• Aligns the team to establish, update, and maintain a clear set of actions across retail, including interdependencies required to accomplish overarching goals
• Applies a growth mindset when identifying new projects that will impact the colleague and customer experience positively
• Employ strategic thinking and proactive action when developing projects, proficiently identifying potential risks and challenges in advance to ensure projects remain on track and are delivered on schedule

Strategic Planning:

• Own the continuous improvement or programs and processes that drive service and productivity improvement in our retail locations and further reduce time spent on day-to-day activities
• Demonstrates agility to be able to quickly pivot project goals to meet the business needs
• Exhibits a sense of urgency when dealing with issues that may occur that could potentially put the project timelines at risk
• Leads and participates in meetings/calls with corporate partners and retail executives

Stakeholder Influence and Change Management:

• Drives change agility in self, team,