Senior Application Analyst (Onsite based in Dallas, TX)
Tenet HealthcareAbout the role
Under general supervision of the USPI Financial Systems Manager, the Sr Application Analyst will be considered a key Information Services leader, focused on both functional and technical application service delivery. This person will advise or participate in system-wide projects and reported issues as well as create and foster strong working relationships among teammates. The Sr Application Analyst will provide oversight of the development, delivery and support of technology solutions to achieve optimal financial, process and workflow efficiencies. This is a role responsible for vendor management, as well as management of USPI Oracle EPR and associated applications, solutions, and processes.
The Sr Application Analyst will manage the administration and maintenance of assigned information systems, function(s) and/or resources. Major responsibilities include daily functional and technology support, system enhancements, process improvement and the resolution of customer concerns.
Additional responsibilities include:
- Organize and manage daily operation activities associated with USPI financial application software (job monitoring, troubleshooting and issue resolution)
- Respond to user requests and TenetOne tickets
- Create, update, test, and implements key application interfaces
- Assist with facilitating user group sessions to identify and solve problems
- Communicates with vendors and other support services to support systems
- Maintains, tests, troubleshoots and updates all data interfaces and other system inputs/outputs
- Serves as a liaison between financial departments, and vendor to align solutions and IT standards with department workflow, processes, and policies.
- Other duties as assigned
The ability to communicate effectively with vendors and financial personnel on all levels is required.
Necessary Experience/Skills
- Passion for providing excellent customer service and the ability to promote innovation within the division.
- Strong organizational skills, decisive judgement, and the ability to establish predictable outcomes for our customers is a must.
- A bachelor’s degree in computer science, information technology, or a related field is required.
- A minimum of five years of experience in Oracle software solution management or a related field as well as prior experience with ERP financial operations is required.
- Robust knowledge of computer applications and systems, as well as interpersonal and organizational problem-solving skills will be essential to perform this role.
- Teamwork, ability to self-start, and excellent written and verbal communication skills will be mandatory for this role.
Working Conditions
- Normal sedentary office environment.
- Work requires frequent mental/visual effort and operating a PC.
The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities associated with the job.
Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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