VP, Business Communicatons, Merchant Solutions

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

VP, Business Communicatons, Merchant Solutions

What does a successful VP, Business Communications do at Fiserv?

The VP of Business Communications for Merchant Solutions will be at the forefront of shaping our culture and elevating the Fiserv brand. This dynamic leader will play a pivotal role in supporting our growth with an integrated communications strategy to proactively engage our associates, clients and consumers while building positive perceptions of our brand. As part of our Fiserv Communications leadership team, you will have a leading role in advancing the Fiserv brand worldwide.

What you will do:

• Build, protect and enhance Fiserv’s reputation through clear and impactful communications in support of Merchant Solutions.
• Develop a deep understanding of the Merchant Solutions strategy, priorities, and accomplishments – and how this can be both enabled and amplified with strategic, internal and external communications plans.
• Serve as a communications advisor to the Head of Communications, Merchant Solutions CMO, and the Merchant Solutions management teams.
• Partner with the Merchant Solutions CMO to develop and execute strategic communications planning – proactively working across all business teams to identify and shape internal and external opportunities to build positive brand perceptions during key business moments.
• Deliver integrated communications plans and messaging to position Merchant Solutions senior executives as thought leaders; engage associates; and amplify key enterprise moments.
• Establish strong relationships with priority media and influencers to deliver coverage for relevant campaigns and business moments. Serve as a company spokesperson and lead for media and influencer interactions.
• Lead, mentor, and develop the Merchant Solutions communications team, ensuring that all members are equipped to deliver high-quality work.
• Monitor and manage the Company’s reputation across all media channels ensuring a consistent and positive public image. Oversee the management of inquiries, responses, and any potential issues that could affect the Company’s reputation.

What you will need to have:

• Bachelor's degree in communications, Public Relations, Marketing, or a related field
• 12 years of an equivalent combination of educational background, communications experience, and/or military experience.
• 7+ years' experience managing a team.
• B2C Communications experience
• Ability to travel up to 25% of the time and work weekends/evenings, as necessary

What would be great to have:

• MBA or master's degree
• International experience

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

 

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workf