Part-Time Dental Clinic Interpreter (Spanish Speaking)

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.    
 

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed.  We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.
 

You belong here.  See why you will love working at NWTC.

Department: Health Sciences - College of Allied Health

Reports To: Academic Operations Manager

LOCATION: Green Bay

STANDARD HOURS: 8-12 hours per week; depending on the hours of operation in the Dental Assistant Clinic and the Dental Hygiene Clinic. Scheduled to be determined at the time of hire; flexibility required to meet the needs of our students/customers. 

STARTING RATE OF PAY: $16.36 per hour

ESSENTIAL FUNCTIONS

• Facilitate cross-cultural communication for non-English speaking dental patients during the appointment including translating patient care interactions between the patient, student, faculty, and dentist, and assisting with completion of health questionnaire forms.

• Assist with patient appointment scheduling and confirmation for non-English speaking Dental patients.

• Assist with translation of dental and medical forms and procedural signages for the Dental Assistant and Dental Hygiene Clinics.

• Adhere to HIPAA privacy laws to protect the confidentiality of patient information.

• Communicate dental clinic services, protocols, and limitations to non-English speaking patients.​

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

• Technical Diploma or Associate Degree

• 2 years of prior customer service/administrative work experience; ideally within the Dental industry.

• Microsoft Office Suite

• Ability to read, write and speak fluently in Spanish and English

**An equivalent combination of education and work experience may be considered.

Preferred Qualifications:

• Two years’ experience as a Spanish/English interpreter is preferred.

• Workday preferred; Knowledge of Dental Software (Dentrix) preferred.

• Certificate in the completion of an Interpreter Training Program or the passing of a Certified Interpreter Exam preferred.

Skills and Abilities:

• Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.

• Values: Demonstrate behaviors and action that support the College’s values

• Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience.

PHYSICAL DEMANDS

• Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings

• Mobility: Ability to move around the campus to attend meetings and events

• Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.

• Visual and Auditory: Ability to read documents and communicate effectively with students and staff.

• Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.

Reasonable Accommodations Statement 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin T