Program Manager, Special Event Security Experiences

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: 
 
Integrity – Collaboration - Relationships – Excellence – Creativity - Results  

Join Us,

Concentric - "Your World Secured"

We are currently looking to hire a Program Manager, Special Event Security Experiences to join our team embedded with our client in San Francisco, CA! This position allows for remote working arrangements in the United States.

JOB DESCRIPTION

The Special Events Security Experiences Project Manager is responsible for overseeing the planning, implementation, and management of comprehensive security programs for T0, T1, and T2 Experiences, requiring expertise in risk assessment, security protocols, team leadership, and coordination with multiple stakeholders to ensure safe and secure Experiences. This position demands exceptional communication, excellent collaboration skills, and the ability to develop tailored security solutions that balance protection with guest experience. In addition, this role will be responsible for extensive coordination with a variety of stakeholders, including internal teams, external security vendors, and local authorities, to ensure that all experiences are not only safe and secure but also aligned with the client’s commitment to providing exceptional guest experiences. 

RESPONSIBILITIES

• Develop and implement T0, T1, and T2 Experience security policies, protocols, and procedures.
• Manage the intake security requests for all T0, T1, and T2 Experiences. 
• Conduct thorough risk assessments to identify potential security threats and vulnerabilities with Experiences.
• Reach out to Security Vendors to obtain quotes, contracts, and manage Experience-specific details with onsite Security Vendor teams.  
• Educate and manage Security Vendors on Experience-specific protocols, emergency response procedures, and company service standards. 
• Collaborate and coordinate with T0, T1, and T2 Experience Producers and Experience Production teams during the Experience planning phase to ensure proper company guidelines are being followed during Experiences. 
• Create detailed documentation including event security plans, incident reports, and post-experience evaluations. 
• Respond to and manage security incidents during Experiences, ensuring appropriate escalation and resolution procedures. Escalating to leadership when necessary.
• Provide perspectives, promote ideas, strategies, and initiatives concerning security issues that are critical to the success of Experiences. Ensure that security operational concepts are viable, cost effective and aligned with overall Experience Teams’ objectives.
• Continuously monitor threat indicators and modify security plans to address changes that may affect the Experience security posture.
• Comfortable in dealing with authorities, executives, Experience Teams, staff and the public, occasionally under conditions of urgency and in pressing situations.
• Supervise and direct the workflow of communications requests, ensuring requests are handled in a timely fashion.
• A team player who can both lead and carry out the vision of other leaders when directed.
• Comfort with technology, ability to learn new applications with a proficiency of MS Office Suite, with particular attention in Excel.
• Excellent ability to set priorities, plan long-term, manage multiple projects simultaneously and perform in a fast-paced friendly environment to meet deadlines.
• Must adhere to team specific requests including venue locatio