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Senior Absence Management Specialist

GitLab
UKRemotefull_timeVerifiedPosted 20 Jul 2023

About the role

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

As a Sr. Absence Management Specialist your role is crucial in managing and coordinating employee time away programs within GitLab.  You will be responsible for ensuring compliance with relevant US and Non-US employment laws, company policies, and industry regulations to support our team members during their time away.  You will play a critical role in supporting employees through their leave journey while maintaining compliance and efficient leave processes.  Your dedication to accuracy, empathy, and effective communication will contribute to a positive employee experience.


What you’ll do  

  • Hands-on responsibility for the day-to-day administration of all employee leave of absence programs.
  • Ensures compliance with all leave of absence and employment laws across all countries in which we have entities by accurately completing all time away requests in a timely manner.
  • Suggests both company and statutory policy and practice revisions as needed.
  • Ensures the proper tracking of LOAs and identifies the process dependencies and suggests remediation of those dependencies.
  • Acts as the team member’s first point of contact to facilitate a smooth departure as well as a smooth transition back to work.
  • Answers tier-1 leave-related questions and concerns from Team Members.
  • The first point of contact for Managers, People Business Partners, and other key stakeholders related to their team members’ time away requests.
  • Administers ADA-related tasks related to all team members’ requested accommodations (medical, religious, work-related).
  • Maintains LOA trend data and status reports as needed.

What you’ll bring 

  • Strong verbal and written communication and problem-solving skills.
  • Must exercise confidentiality and discretion in dealing with sensitive, complex, and time-sensitive time-away requests.
  • Independent worker with strong organizational skills and attention to detail.
  • Proven track record of adhering to and meeting strict deadlines.
  • Experienced in learning and thriving in a constantly changing global environment and able to cultivate relationships across Global teams.
  • Ability to learn and use GitLab tools.
  • Aligns with GitLabs values.
  • Experience using Google Sheets.

About the team

The Absence Management team supports all types of time away requests not just related to a Leave of Absence - PTO, public holidays, sick time, parental leave, etc.  As a member of the team, you will work closely with the team’s Manager and other key stakeholders throughout the organization playing a pivotal role in ensuring consistent application of leave policies, compliance with legal requirements, and providing thoughtful guidance and support to employees and their managers on a global scale. By collaborating and working together, the Absence Management Team ensures effective management of the entire life-cycle of a team members absence.  Our expertise contributes to a positive and supportive work environment, where team members feel valued and supported during periods of absence.

How GitLab will support you