Litigation Associate Manager

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Associate Manager leads a team of adjusters, delivering exceptional claims and injury service while driving strong performance and quality outcomes. This role oversees complex claims, including Homeowners Liability and Complex Bodily Injury litigation. The ideal candidate brings prior people leadership experience along with a strong background in Commercial General Liability and technical expertise in auto bodily injury claims, including litigation exposure and homeowners liability. This leader balances hands-on expertise with coaching and development, manages workloads and expectations, and delivers service that supports customer retention and NatGen’s business goals.

National General Insurance, an Allstate Company, is seeking a Litigation Associate Manager to join our Northeast team and play a key role in leading complex Homeowners Liability and Bodily Injury litigation. This role is ideal for a people leader with strong technical expertise in auto bodily injury claims and litigation, complemented by Commercial General Liability experience. The Associate Manager will elevate team performance, develop adjuster talent, and drive consistent, high-quality claim outcomes while delivering the fast, fair, and easy service that supports customer retention and advances NatGen’s business goals.

Key Responsibilities

• Frequently participates in special projects as a subject matter expert

• Manages and oversees performance of vendors

• Oversees response to highly complex arbitrations contentions

• Oversees the negotiation of highly complex claim settlements

• Oversees the resolution of highly complex customer conflicts or issues

• Analyzes unit reports and supports the achievement of business unit objectives

• Defines, analyzes, and tracks department, section, and/or unit measures

• Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job has supervisory duties.

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Compensation

Base compensation offered for this role is:

Associate Manager: $80,000 -$124,600

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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