Business Development Manager, Amazon Hub Delivery

Are you customer obsessed, results-driven, and a proven sales leader who thrives in fast-moving, ambiguous environments? If so, this role was built for you.

Hub Delivery is one of Amazon's fastest-growing Last Mile channels, partnering with small business owners to deliver packages in their communities. As a Business Development Manager (BDM), you will lead a regional team of field-based sales associates responsible for recruiting new Hub Delivery Partners — local small businesses that become a critical part of Amazon's Last Mile delivery network.

Logistics operations experience is highly valuable for this role. Ideal candidates bring expertise in network planning, route optimization, capacity management, or last-mile delivery operations gained through roles within Amazon's logistics network (Amazon Logistics, Hub Delivery, Transportation, or Fulfillment Operations) or through equivalent positions with external carriers, third-party logistics providers, freight companies, or supply chain organizations. This background enables effective management of operational metrics, process improvement initiatives, and cross-functional collaboration required to scale logistics networks in fast-moving environments.

This is a high-impact, high-visibility role at the intersection of sales, community engagement, and operational execution. You will own regional acquisition targets, build and develop a sales team, and serve as the connective tissue between local communities, delivery station teams, and Amazon leadership.

Key job responsibilities
* Lead and develop a team of field-based sales associates responsible for recruiting small business owners to become Hub Delivery Partners
* Leverage proprietary technology platforms and tools to identify optimal prospective partner location and deploy sales resources accordingly
* Own regional partner, volume, and cost targets; develop and execute strategies to build pipeline and exceed monthly goals
* Partner with marketing and network stakeholders to align acquisition objectives with volume forecasts and capacity needs
* Hire, onboard, and manage performance and development of your sales team
* Establish and scale best practices for pipeline management, relationship cultivation, and partner conversion
* Design and deliver ongoing sales training to elevate team performance
* Track and report on sales performance through Salesforce; present results and insights to Amazon leadership
* Identify workflow inefficiencies and implement operational improvements that enhance both team productivity and the applicant experience
* Develop programs and initiatives to reach key demographics and expand the partner base in your region
*Role requires ~25% travel throughout region

About the team
Hub Delivery is part of Amazon's Last Mile organization, built on a simple and compelling idea: local small business owners are uniquely positioned to serve their own communities. Our partners deliver for Amazon customers in some of the most complex last mile environments — and they do it with a level of care and community connection that sets them apart. Joining this team means helping grow a network that creates real economic opportunity while raising the bar for the delivery experience.

Basic Qualifications

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
- 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
- 5+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience
- 5+ years of solving problems with technology in the Media & Entertainment Industry experience
- 5+ years of solving problems with technology in the Global Financial Services Industry experience
- 5+ years of solving problems with technology in the Telecommunications industry experience
- 5+ years of solving problems with technology in the Automotive & Manufacturing industries experience
- 5+ years of solving problems with technology in the Energy & Utilities industries experience
- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- 5+ years of working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT. experience
- 5+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Op