Senior Business Analyst

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. 

Position Summary
The Business Relationship Management team serves as the bridge between the technology organization and TriNet business leaders. The Business Analyst position is a core member of the BRM team and is the intersection between business and engineering colleagues throughout the software development lifecycle.  Business Analysts work to fully understand the business needs and objectives of a technology initiative, translating this understanding into tangible, documented user stories.  This role collaborates with stakeholders to gather business requirements, documents business processes, and identifies improvements to enhance operational efficiency.  This position holds foundational knowledge of core business processes and ensures business requirements are successfully implemented into technology solutions.  This position is also highly engaged in addressing clarification questions from Engineering while aligning with business colleagues to ensure applications are designed to match requirements from the business units.

The Senior Business Analyst brings Business Analyst best practices to the BRM team. This role works with business leaders to ensure clarity on their business objectives while challenging assumptions. The Senior Business Analyst leads multiple initiatives simultaneously and collaborates across TriNet business units to bring a holistic view of organizational priorities, goals, needs, and challenges. This position ensures that organizational priorities and outcomes are clearly defined for each initiative, relying on data, metrics, and business relationships to develop accurate and complete use cases.

Essential Functions
•    Work with business unit stakeholders to identify and define requirements for business applications
•    Produce developer-friendly functional designs, user stories, and wireframes that accurately reflect business requirements in coordination with Business Relationship Managers and Business Application Owners
•    Serve as the liaison between business and engineering colleagues to resolve issues and provide progress updates
•    Conduct user story grooming sessions, coordinating discussions between engineering and business stakeholders
•    Develop and document business processes and procedures that encompass cross functional, complex business applications and processes
•    Proactively analyze and evaluate business processes to identify inefficiencies and areas for improvement
•    Research software applications to understand existing functionality and generate impactful change recommendations
•    Work with engineering teams to develop and implement technical applications, bringing expertise in challenging status quo
•    Test and validate applications to ensure they meet original business requirements and needs
•    Produce process maps and models for proposed applications, analyzing the data to identify patterns and trends
•    Collaborate with cross-functional teams to implement process improvements
•    Monitor the effectiveness of implemented solutions and make adjustments as needed

Education
    •    Bachelor's Degree or equivalent experience preferred

Work Experience
    •    Typically 5+ years

Skills
•    Strong critical thinking and problem-solving abilities
•    Capacity to work effectively in a group, serving in a coordination