Guest Transit Host Lead

At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.


Position Overview
Be the first welcome and last goodbye. As a Lead Guest Transit Host, you’ll guide guests through their mountain arrival, ensuring smooth shuttle loading, clear communication, and a great first impression. You’ll lead by example; training hosts, supporting team flow, and helping guests navigate Mt. Hood Meadows with confidence.

If you thrive outdoors, lead with positivity, and stay cool under pressure, this is your chance to shine in a high-impact, guest-facing role.

This is a part-time, seasonal position

Qualifications & Experience
• Must be 21 years of age or older
• Ability to pass a driver background check
• Ability to be insured to operate company vehicles
• Ability to work outdoors in adverse winter weather conditions
• Comfortable interacting with the public using verbal communication
• Able to work effectively in a team environment
• Strong attention to detail and the ability to multi-task effectively
• Ability to understand and follow directions
• Confidence working with a broad spectrum of guests
• Professional and respectful communication skills
• Must be able to work unsupervised
• Ability to stay calm in high pressure situations
• Ability to commit to working weekends and holidays during the winter season

Preferred Qualifications & Experience

• Previous experience as a MHM Guest Transit Host or Guest Services
• Knowledge of mountain operations and industry details
• Prior service industry experience
• Previous experience of operating vehicles in winter conditions


Compensation:
• Wage: $19.50 – $23.72 hourly

Perks:
• Year-Round Housing Available. Subject to Availability
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos:
• Watch our team in action on the MHM YouTube Channel


Mt. Hood Meadows and Cooper Spur Mtn. Resort foster an environment where every person feels a sense of belonging. We are committed to creating a consistent and enduring effort to improve diversity, equity, and inclusion for our team, guests, and community through respecting and celebrating all backgrounds and perspectives while addressing barriers through a collaboration of efforts with leadership, DEI (Diversity, Equity, and Inclusion) consultants, and our DEI Committee. Opportunities exist for our team to engage in training, educational resources, and focus work; connecting our mission of enriching lives to meaningful and purposeful work. We recognize that growing the culture and influencing the industry is a significant effort, it requires everyone’s engagement, collaboration, and voice. We invite all our team members to be part of improving the culture in whatever capacity they can.