​​Network and Security Operations Center (NSOC) Systems Engineer ​

Leidos currently has an opening for a Top Secret cleared Network and Security Operations Center (NSOC) Systems Engineer to support the Advanced Battle Management System’s (ABMS) Digital Infrastructure (DI) Network Manager program. In this mission we support the Department of Air Force’s (DAF) to field and operate the ABMS Digital Infrastructure.

ABMS is a top modernization priority for the DAF and will be the backbone of a network-centric approach to battle management in partnership with all the services across the Department of Defense. That broader effort is known as Joint All-Domain Command and Control (JADC2). As envisioned, JADC2 will allow U.S. forces from all services — as well as allies and partners — to sense, make sense and act upon a vast array of data and information faster than adversaries can detect and respond.

Reporting to the Senior/Lead NSOC Systems Engineer, the NSOC Systems Engineer is responsible for preventing, detecting, evaluating, analyzing, and mitigating system performance issues to maintain access to and functionality of network hosts, data, voice, and key mission systems.   

This position will be worked on site at Langley Air Force Base.

Primary Responsibilities 

• Using Service Desk tickets and NSOC monitoring tools including ServiceNow IT Operations Management, the NSOC Systems Engineer receives detected and verified service outages and events via trouble tickets from Tier II technicians or monitoring tools. The NSOC Systems Engineer then responds to and conducts troubleshooting and develops responses to maintain access to, and functionality of, network hosts, data, voice, and key mission systems.  

• Responsible for updating assigned trouble tickets through resolution, and if necessary, coordinating with software vendors, hardware vendors, or NSOC operations to bring trouble tickets to resolution.   

• Interacts with multiple teams to include system administrators, network technicians, infrastructure technicians, application engineers, and vendors to identify and correct core problems. 

• Develops and documents updates to NSOC Knowledge Management tools, scripts, policies, procedures, or automated responses to continually improve access to, performance of, and functionality of network hosts, data, voice, and key mission systems.  

• Develop artifacts supporting Information Assurance and Risk Management Framework (RMF) processes. 

Basic Qualifications:

• BS degree with at least 4 years of prior relevant experience. Additional years of experience will be considered in lieu of degree.

• Active and current Top Secret with ability to obtain and maintain TS/SCI clearance.

• Experience troubleshooting RHEL and a variety of platforms, software packages and associated databases.  

• Familiarity with TCP/IP ports and protocols  

• Network Security Operations Center (NSOC), Network Operations Center (NOC), or Security Operations Center (SOC) experience  

• Experience developing and optimizing commercial application performance metrics in an IT Operations Management (ITOM) platform, such as throughput, latency, performance, CPU utilization, disk utilization, memory utilization, database performance, third-part service performance, alarms, alerts, notifications, uptime, response time, throughput, load averages, lead time, and error rates.  

• At least one current DoD 8140 certification 

Preferred Qualifications:

• Bachelor’s degree in Computer Science, MIS, or related technical field.  

• Experience with virtualized environments (VMware vSphere, ESXi).

• Experience working with cloud computing and infrastructure security (AWS, Azure, etc.) to IL6.

• RHEL administrator certification.

• Experience with VoIP system confi